Maintaining Information On Complaints Filed With Board

Sec. 443.0047. MAINTAINING INFORMATION ON COMPLAINTS FILED WITH BOARD. The board shall keep information about each complaint filed with the board. The information shall include: (1) the date the complaint is received; (2) the name of the complainant; (3) the subject matter of the complaint; (4) a record of all persons contacted in relation to the complaint; (5) a summary of the results of the review or investigation of the complaint; and (6) for complaints for which the board took no action, an explanation of the reason the complaint was closed without action. Added by Acts 1995, 74th Leg., ch. 848, Sec. 4, eff. Sept. 1, 1995.