After-Hours Response To Complaints

Sec. 5.1772. AFTER-HOURS RESPONSE TO COMPLAINTS. (a) The commission shall adopt and implement a policy to provide timely response to complaints during periods outside regular business hours. (b) This section does not: (1) require availability of field inspectors for response 24 hours a day, seven days a week, in all parts of the state; or (2) authorize additional use of overtime. Added by Acts 2001, 77th Leg., ch. 965, Sec. 1.16, eff. Sept. 1, 2001.