Consumer Complaints Regarding Tariffs

Sec. 59.027. CONSUMER COMPLAINTS REGARDING TARIFFS. (a) This chapter does not restrict: (1) a consumer's right to complain to the commission about the application of an ambiguous tariff; or (2) the commission's right to determine: (A) the proper application of that tariff; or (B) the proper tariff rate if that tariff does not apply. (b) This section does not permit the commission to: (1) lower a tariff rate except as specifically provided by this title; (2) change the commission's interpretation of a tariff; or (3) extend the application of a tariff to a new class of customers. Acts 1997, 75th Leg., ch. 166, Sec. 1, eff. Sept. 1, 1997.