Service request procedures -- Notice.

Utah Code § 54-26-202, under Part 54-26-2: Service Request Process.

Utah Code § 54-26-202

54-26-202. Service request procedures -- Notice.

(1) A qualified electric utility that receives a large-scale service request shall: acknowledge receipt of the request; notify the customer of any missing information within 15 business days after beginning to process the request under Subsection (2); and complete an evaluation as soon as reasonably practicable after beginning the study under Subsection (2), but in no case more than 6 months after beginning the evaluation.

(2) A qualified electric utility shall begin processing large-scale service requests, including conducting evaluations, no later than: April 1, for requests received after September 30 of the prior year and on or before March 31; or October 1, for requests received after March 31 and on or before September 30.

(3) During the evaluation process, the qualified electric utility shall: provide the customer with regular updates; and notify the customer when the evaluation is completed.

(4) Within 15 business days after completing an evaluation, the qualified electric utility shall provide to the customer a written service proposal that includes: whether the qualified electric utility can provide the requested service within the time frame required by the customer; the estimated large load incremental costs that will be allocated to the customer, based on the information provided by the customer; any required: system upgrades; improvements; or transmission service requests; the estimated timeline for commencing the requested electric service; and the proposed terms and conditions of service, including provisions for addressing long-term operation and maintenance costs for large load facilities.

(5) A qualified electric utility: may charge reasonable fees for costs incurred in: evaluating a large-scale service request; and necessary subsequent or related assessments; and is not required to begin work on an evaluation until the customer: pays applicable fees; and provides the information required to the qualified electric utility to conduct an evaluation.