Title 19 — Title 19 BUSINESS REGULATIONS—MISCELLANEOUS
111 chapters · 1,481 sections in this title.
RCW 19.118.005 Legislative intent.
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The legislature recognizes that a new motor vehicle is a major consumer purchase and that a defective motor vehicle is likely to create hardship for, or may cause injury to, the consumer. The legislature further recognizes that good cooperation and communication between a manufac…
RCW 19.118.010 Motor vehicle manufacturers—Express warranties—Service and repair facilities.
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Every manufacturer of motor vehicles sold in this state and for which the manufacturer has made an express warranty shall maintain in this state sufficient service and repair facilities reasonably close to all areas in which its motor vehicles are sold to carry out the terms of t…
RCW 19.118.021 Definitions.
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Unless the context clearly requires otherwise, the definitions in this section apply throughout this chapter.(1) "Board" means new motor vehicle arbitration board.(2) "Collateral charges" means any sales or lease related charges including but not limited to sales tax, use tax, ar…
RCW 19.118.031 Manufacturers and new motor vehicle dealers—Responsibilities to consumers—Extension of eligibility period.
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(1) The manufacturer shall publish an owner's manual and provide it to the new motor vehicle dealer or leasing company. The owner's manual shall include a list of the addresses and phone numbers for the manufacturer's customer assistance division, or zone or regional offices. A m…
RCW 19.118.041 Replacement or repurchase of nonconforming new motor vehicle—Reasonable number of attempts—Notice by consumer regarding motor home nonconformity—Liabilities and rights of parties—Application of consumer protection act.
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(1) If the manufacturer, its agent, or the new motor vehicle dealer is unable to conform the new motor vehicle to the warranty by repairing or correcting any nonconformity after a reasonable number of attempts, the manufacturer, within forty calendar days of a consumer's written …
RCW 19.118.061 Vehicle with nonconformities or out of service—Notification of correction—Resale or transfer of title—Issuance of new title—Disclosure to buyer—Intervening transferor.
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(1) A manufacturer is prohibited from reselling any motor vehicle determined or adjudicated as having a serious safety defect unless the serious safety defect has been corrected and the manufacturer warrants upon the first subsequent resale that the defect has been corrected.(2) …
RCW 19.118.070 Remedies.
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The remedies provided under this chapter are cumulative and are in addition to any other remedies provided by law.[ 1983 c 240 s 7.]
RCW 19.118.080 New motor vehicle arbitration boards—Arbitration proceedings—Prerequisite to filing action in superior court.
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(1) Except as provided in RCW 19.118.160, the attorney general shall contract with one or more entities to conduct arbitration proceedings in order to settle disputes between consumers and manufacturers as provided in this chapter, and each entity shall constitute a new motor veh…
RCW 19.118.090 Request for arbitration—Eligibility—Manufacturer's response—Defenses—Remedies—Acceptance or appeal.
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(1) A consumer may request arbitration under this chapter by submitting the request to the attorney general. Within ten days after receipt of an arbitration request, the attorney general shall make a reasonable determination of the cause of the request for arbitration and provide…
RCW 19.118.095 Arbitration decision—Compliance—Accomplishment—Dispute—Failure—Fine—Costs—Attorneys' fees.
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(1) Compliance with an arbitration board decision under this chapter must be accomplished at a time, place, and in a manner to be determined by the mutual agreement of the consumer and manufacturer.(a) The consumer shall make the motor vehicle available to the manufacturer free o…
RCW 19.118.100 Trial de novo—Posting security—Recovery.
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(1) The consumer or the manufacturer may request a trial de novo of the arbitration decision, including a rejection, in superior court.(2) If the manufacturer appeals, the court may require the manufacturer to post security for the consumer's financial loss due to the passage of …
RCW 19.118.110 Arbitration fee—New motor vehicle arbitration account—Report by attorney general.
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If the new motor vehicle will be registered in the state of Washington, a three-dollar arbitration fee shall be collected by either the new motor vehicle dealer or vehicle lessor from the consumer upon execution of a retail sale or lease agreement. The fee shall be forwarded to t…
RCW 19.118.120 Application of consumer protection act.
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The legislature finds that the practices covered by this chapter are matters vitally affecting the public interest for the purpose of applying the consumer protection act, chapter 19.86 RCW. A violation of this chapter is not reasonable in relation to the development and preserva…
RCW 19.118.130 Waivers, limitations, disclaimers—Void.
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Any agreement entered into by a consumer for the purchase of a new motor vehicle that waives, limits, or disclaims the rights set forth in RCW 19.118.021 through 19.118.140 shall be void as contrary to public policy. Said rights shall extend to a subsequent transferee of such new…
RCW 19.118.140 Other rights and remedies not precluded.
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Nothing in this chapter limits the consumer from pursuing other rights or remedies under any other law.[ 1987 c 344 s 12.]
RCW 19.118.150 Informal dispute resolution settlement procedure.
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If a manufacturer has established an informal dispute resolution settlement procedure which substantially complies with the applicable provision of Title 16, Code of Federal Regulations Part 703, as from time to time amended, a consumer may choose to first submit a dispute under …
RCW 19.118.160 Arbitration program—When established by attorney general.
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If the attorney general is unable to contract with one or more entities to conduct arbitrations, the attorney general shall establish an arbitration program and conduct arbitrations under the procedures and standards established in this chapter.[ 2009 c 351 s 9; 1989 c 347 s 9; 1…
RCW 19.118.170 History of vehicle—Availability to owner.
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Notwithstanding RCW 46.12.635, the department of licensing shall make available to the registered owner all title history information regarding the vehicle upon request of the registered owner and receipt of a statement that he or she is investigating or pursuing rights under thi…
RCW 19.118.900 Effective dates—1987 c 344.
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(1) Section 9 of this act is necessary for the immediate preservation of the public peace, health, and safety, the support of the state government and its existing public institutions, and shall take effect June 1, 1987.(2) Sections 2 through 8, 10 through 12, and 14 through 16 o…
RCW 19.118.904 Effective date—1989 c 347.
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This act is necessary for the immediate preservation of the public peace, health, or safety, or support of the state government and its existing public institutions, and shall take effect June 1, 1989.[ 1989 c 347 s 11.]