Title 16 › Chapter 46— PUBLIC UTILITY REGULATORY POLICIES › Subchapter II— STANDARDS FOR ELECTRIC UTILITIES › § 2625
When officials decide how much it costs to serve different groups of electricity customers, the State regulator (for regulated utilities) or the utility itself (for nonregulated utilities) must use methods they set that, as much as possible, show cost differences by daily and seasonal time of use and by customer demand versus energy use. They must consider how total costs change when extra capacity is added for peak demand and when extra kilowatt-hours are delivered. A time-of-day rate is "cost-effective" for a customer group if the long‑run benefits to the utility and those customers likely exceed the metering, communications, and other costs. A load‑management method is "cost-effective" if it is likely to cut peak kilowatt demand and the long‑run savings for the utility exceed the long‑run costs to put the method in place. New buildings should get separate meters when there is more than one unit, each occupant controls some of the electricity used, and the long‑run benefits to residents are greater than the meter costs. Each State regulator must investigate and decide whether utilities should provide time‑based meters and communications so customers can take part in time‑based pricing and demand response programs. An automatic adjustment clause must be reviewed at least every four years after an evidentiary hearing to make sure it encourages efficient use of resources, and it must be reviewed at least every two years to check operations and purchases; the reviewer can audit practices and require reports, including any owner or corporate ties to sellers of fuel or energy. Utilities must send each customer a clear explanation of current and proposed rates within 60 days after service starts or 90 days after the consumer‑information rule is adopted (whichever is later), and within 30 days after applying for a rate change (60 days if the utility bills every two months). Once a year they must send a clear summary of major rate schedules and note any classes not summarized. On request, a customer must be given their actual (or degree‑day adjusted) consumption for each billing period in the prior year if the utility can reasonably get that data. Service cannot be shut off without reasonable prior notice and a chance to dispute; customers who would be in especially dangerous health situations must get protections if they cannot pay or can only pay in installments. Defined terms (one line each): automatic adjustment clause — a rate rule that lets rates rise or fall without a prior hearing when utility costs change (not an interim rate); advertising — commercial messages to many people by media; political advertising — messages meant to influence opinion on laws, government, elections, or controversial public issues; promotional advertising — messages that promote using a utility’s service or related equipment.
Full Legal Text
Conservation — Source: USLM XML via OLRC
Legislative History
Reference
Citation
16 U.S.C. § 2625
Title 16 — Conservation
Last Updated
Apr 5, 2026
Release point: 119-73not60