Title 39Postal ServiceRelease 119-73not60

§2803 Performance Plans

Title 39 › Part III— MODERNIZATION AND FISCAL ADMINISTRATION › Chapter 28— STRATEGIC PLANNING AND PERFORMANCE MANAGEMENT › § 2803

Last updated Apr 5, 2026|Official source

Summary

The Postal Service must make a yearly performance plan for every program activity in its budget and include that plan in the comprehensive statement under section 2401(e). The plan must set performance goals (usually in measurable terms), list the work, skills, technology, and resources needed, pick indicators to measure outputs, service levels, and outcomes, show how to compare actual results to the goals, and explain how measured numbers will be checked and confirmed. If a goal cannot be made measurable, the Postal Service may instead describe what a minimally effective program looks like and what a successful program looks like, and say why a measurable goal is not possible. The Service may combine or break apart program activities for the plan but must not hide any major function. It may also prepare a non-public annex for parts of programs that could interfere with criminal prosecutions or are exempt from disclosure under section 410(c).

Full Legal Text

Title 39, §2803

Postal Service — Source: USLM XML via OLRC

(a)The Postal Service shall prepare an annual performance plan covering each program activity set forth in the Postal Service budget, which shall be included in the comprehensive statement presented under section 2401(e) of this title. Such plan shall—
(1)establish performance goals to define the level of performance to be achieved by a program activity;
(2)express such goals in an objective, quantifiable, and measurable form unless an alternative form is used under subsection (b);
(3)briefly describe the operational processes, skills and technology, and the human, capital, information, or other resources required to meet the performance goals;
(4)establish performance indicators to be used in measuring or assessing the relevant outputs, service levels, and outcomes of each program activity;
(5)provide a basis for comparing actual program results with the established performance goals; and
(6)describe the means to be used to verify and validate measured values.
(b)If the Postal Service determines that it is not feasible to express the performance goals for a particular program activity in an objective, quantifiable, and measurable form, the Postal Service may use an alternative form. Such alternative form shall—
(1)include separate descriptive statements of—
(A)a minimally effective program, and
(B)a successful program,
(2)state why it is infeasible or impractical to express a performance goal in any form for the program activity.
(c)In preparing a comprehensive and informative plan under this section, the Postal Service may aggregate, disaggregate, or consolidate program activities, except that any aggregation or consolidation may not omit or minimize the significance of any program activity constituting a major function or operation.
(d)The Postal Service may prepare a non-public annex to its plan covering program activities or parts of program activities relating to—
(1)the avoidance of interference with criminal prosecution; or
(2)matters otherwise exempt from public disclosure under section 410(c) of this title.

Legislative History

Notes & Related Subsidiaries

Editorial Notes

Amendments

2006—Subsec. (a). Pub. L. 109–435 substituted “section 2401(e)” for “section 2401(g)” in introductory provisions.

Reference

Citations & Metadata

Citation

39 U.S.C. § 2803

Title 39Postal Service

Last Updated

Apr 5, 2026

Release point: 119-73not60