Title 49 › SUBTITLE II — OTHER GOVERNMENT AGENCIES › CHAPTER 13 — SURFACE TRANSPORTATION BOARD › SUBCHAPTER I — ESTABLISHMENT › § 1304
The Board must send Congress a report every year about what it did. The report must say when the Board started any investigations on its own. Every quarter the Board must put two reports on its public website. One shows rail rate review cases from the last quarter and gives a short case summary (docket number and name, commodity or commodities, guideline(s) used), the dates for key steps (start, discovery finish, record finish, closing briefs, final decision), and a brief summary of the final decision. The other report summarizes formal and informal service complaints from the last quarter, giving the date received, the complaint type, the region, and the complaint’s resolution if any. The Board must keep a database of complaints and may only name an informal complainant if that person gives written consent.
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Legislative History
Reference
Citation
49 U.S.C. § 1304
Title 49, Transportation
Last Updated
Sep 22, 2026
Release point: 119-110