Title 49 › SUBTITLE IV — INTERSTATE TRANSPORTATION › PART B — MOTOR CARRIERS, WATER CARRIERS, BROKERS, AND FREIGHT FORWARDERS › CHAPTER 137 — RATES AND THROUGH ROUTES › § 13704
Motor carriers that move household goods may charge customers based on a written, binding estimate of the cost. Those estimate-based rates must be offered the same way to all shippers and cannot be used to unfairly undercut or harm competition. Carriers may also sell a guaranteed service that promises pick-up and delivery at times written in the contract and that pays a penalty or daily fee if the carrier misses those times. The carrier can set different prices for different guarantee options. Before a carrier starts a guaranteed-rate option, the Secretary may require the carrier to keep a non-guaranteed rate available while the guaranteed rate is offered.
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Legislative History
Reference
Citation
49 U.S.C. § 13704
Title 49, Transportation
Last Updated
Sep 22, 2026
Release point: 119-110