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Title 49, TransportationRelease 119-110

§41727 Passenger Rights

Title 49 › SUBTITLE VII — AVIATION PROGRAMS › PART A — AIR COMMERCE AND SAFETY › subpart ii — economic regulation › CHAPTER 417 — OPERATIONS OF CARRIERS › SUBCHAPTER I — REQUIREMENTS › § 41727

Last updated Sep 23, 2026|Official source

Summary

Airlines must prepare a one-page summary of passengers’ rights and give it to the Secretary of Transportation. The page must explain pay or refunds, rebooking, meals, and hotels for delays, diversions, and cancellations; help or pay for delayed, damaged, or lost baggage; rules for giving up a seat in overbooking; and rules for being denied boarding or removed. The airline must post that page on its website within 90 days after sending it to the Secretary.

Full Legal Text

Title 49, §41727

Transportation, Source: USLM XML via OLRC

(a)Guidelines.—
The Secretary of Transportation shall require each covered air carrier to submit a summarized 1-page document that describes the rights of passengers in air transportation, including guidelines for the following:
(1)Compensation (regarding rebooking options, refunds, meals, and lodging) for flight delays of various lengths.
(2)Compensation (regarding rebooking options, refunds, meals, and lodging) for flight diversions.
(3)Compensation (regarding rebooking options, refunds, meals, and lodging) for flight cancellations.
(4)Compensation for mishandled baggage, including delayed, damaged, pilfered, or lost baggage.
(5)Voluntary relinquishment of a ticketed seat due to overbooking or priority of other passengers.
(6)Involuntary denial of boarding and forced removal for whatever reason, including for safety and security reasons.
(b)Filing of Summarized Guidelines.—
Not later than 90 days after each air carrier submits its guidelines to the Secretary under subsection (a), the air carrier shall make available such 1-page document in a prominent location on its website.

Legislative History

Notes & Related Subsidiaries

Editorial Notes

Codification Section, as added and amended by section 510(a) of Pub. L. 118–63, is based on Pub. L. 115–254, div. B, title IV, § 429, Oct. 5, 2018, 132 Stat. 3341, which was formerly set out as a note preceding section 42301 of this title before being transferred to this chapter and renumbered as this section.

Amendments

2024—Pub. L. 118–63, § 510(a)(1), transferred section 429 of Pub. L. 115–254 to this chapter, renumbered it as this section, and amended style of section catchline. See Codification note above. Subsec. (a). Pub. L. 118–63, § 510(a)(2), substituted “The Secretary” for “Not later than 90 days after the date of enactment of this Act, the Secretary” in introductory provisions.

Reference

Citations & Metadata

Citation

49 U.S.C. § 41727

Title 49, Transportation

Last Updated

Sep 23, 2026

Release point: 119-110