§298 Immigration Functions

Summary

One year after November 25, 2002, and every year after that, the Secretary must send a report to the President, to the House Committees on the Judiciary and Government Reform, and to the Senate Committees on the Judiciary and Government Affairs about how the transfers under this part affected immigration work. The report must say how many immigration applications and petitions the Department got and handled; give region-by-region numbers on applications filed and denied, broken down by denial reason and type; show how many backlogged cases were processed, how many are still waiting, and a plan to clear the backlog; give average processing times by type; list immigration grievances filed with any official of the Department of Justice and whether they were resolved; describe plans to fix complaints and improve services; say whether immigration fees were spent according to the law; and say whether customer questions (in person, by phone, or online) were answered well and quickly. Congress also states that immigration services should get better after these transfers take effect, and that the Secretary should work to make sure quality and efficiency problems are fixed.