GSA Seeks Better Fed Feedback: Bureaucracy's Snooze Fest
Published Date: 4/7/2025
Notice
Summary
The government wants to make dealing with federal agencies easier and faster for everyone. This plan affects all agencies by asking them to improve how they serve customers, starting soon. It won’t cost extra money but will save time and hassle for people using government services.
Analyzed Economic Effects
1 provisions identified: 1 benefits, 0 costs, 0 mixed.
All Agencies Must Improve Customer Experience
You will likely have an easier and faster experience when dealing with federal agencies. The General Services Administration submitted an Information Collection Request titled "Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)" to OMB for approval under the Paperwork Reduction Act, and the plan says it will not cost extra money while aiming to save time and hassle for people using government services.
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Key Dates
Department and Agencies
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