Feds Want to Know If Students Like Their Debt Experience
Published Date: 11/26/2025
Notice
Summary
The Department of Education’s Federal Student Aid office wants to update its plan for collecting feedback through surveys and focus groups to make sure students get better service. This affects millions of students and families who use federal student aid, with about 8 million responses expected each year. They’re asking for public comments by December 26, 2025, to keep things clear, useful, and easy for everyone involved.
Analyzed Economic Effects
1 provisions identified: 0 benefits, 0 costs, 1 mixed.
FSA Surveys & Focus Groups Expansion
If you use federal student aid, the Department of Education’s Federal Student Aid office plans to collect feedback through customer satisfaction surveys and focus groups, expecting about 8,050,000 responses each year and a total of 400,000 annual burden hours. The Department is revising this information-collection plan and is asking for public comments by December 26, 2025.
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