SEC Keeps Ombudsman Form Rolling for Investor Woes
Published Date: 1/23/2026
Notice
Summary
The SEC is asking for comments to keep using their online Ombudsman Matter Management System (OMMS) form, which helps investors easily send questions or complaints. This form collects info to help the SEC solve problems between investors and financial groups. No big changes or costs are planned, but your feedback is welcome before the extension is approved.
Analyzed Economic Effects
2 provisions identified: 2 benefits, 0 costs, 0 mixed.
OMMS form: time and volume
If you use the SEC Ombuds online OMMS Submission Form, about 1,500 people submit it each year and it takes about 30 minutes to complete. The Commission estimates this equals 750 total burden hours annually; the form also helps staff record, process, and (where appropriate) refer matters to enforcement or examinations.
Form use is voluntary; alternatives exist
You do not have to use the OMMS Submission Form to contact the SEC Ombuds — you can instead use telephone, letters, or email (and investors who do not use the form will receive the same level of service as those who do).
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