Title 26Internal Revenue CodeRelease 119-73

§7811 Taxpayer Assistance Orders

Title 26 › Subtitle Subtitle F— - Procedure and Administration › Chapter CHAPTER 80— - GENERAL RULES › Subchapter Subchapter A— - Application of Internal Revenue Laws › § 7811

Last updated Apr 6, 2026|Official source

Summary

The National Taxpayer Advocate can order help for a taxpayer who asks for it if the taxpayer is facing a serious hardship because of how the IRS is handling tax rules. Serious hardship includes an immediate threat of bad action, a delay of more than 30 days in fixing an account problem, big costs if relief is not given (like lawyer fees), or irreparable or long‑term harm. If an IRS worker is ignoring published guidance, the Advocate must favor the taxpayer when deciding. A Taxpayer Assistance Order can require the IRS, within a set time, to release property taken by levy or to stop, start, or refrain from actions under collection (chapter 64), bankruptcy/receivership rules (subchapter B of chapter 70), discovery and enforcement rules (chapter 78), or other laws the Advocate names. Only the Advocate, the Commissioner, or the Deputy Commissioner may change or cancel the order, and they must give a written reason to the Advocate. Time limits for actions pause from the date of the application until the Advocate decides, and for any period the Advocate specifies. The Advocate may act without an application. National Taxpayer Advocate means the Advocate or a person the Advocate appoints. Orders also apply the same way to private collection contractors (see section 6306(b)).

Full Legal Text

Title 26, §7811

Internal Revenue Code — Source: USLM XML via OLRC

(a)(1)Upon application filed by a taxpayer with the Office of the Taxpayer Advocate (in such form, manner, and at such time as the Secretary shall by regulations prescribe), the National Taxpayer Advocate may issue a Taxpayer Assistance Order if—
(A)the National Taxpayer Advocate determines the taxpayer is suffering or about to suffer a significant hardship as a result of the manner in which the internal revenue laws are being administered by the Secretary; or
(B)the taxpayer meets such other requirements as are set forth in regulations prescribed by the Secretary.
(2)For purposes of paragraph (1), a significant hardship shall include—
(A)an immediate threat of adverse action;
(B)a delay of more than 30 days in resolving taxpayer account problems;
(C)the incurring by the taxpayer of significant costs (including fees for professional representation) if relief is not granted; or
(D)irreparable injury to, or a long-term adverse impact on, the taxpayer if relief is not granted.
(3)In cases where any Internal Revenue Service employee is not following applicable published administrative guidance (including the Internal Revenue Manual), the National Taxpayer Advocate shall construe the factors taken into account in determining whether to issue a Taxpayer Assistance Order in the manner most favorable to the taxpayer.
(b)The terms of a Taxpayer Assistance Order may require the Secretary within a specified time period—
(1)to release property of the taxpayer levied upon, or
(2)to cease any action, take any action as permitted by law, or refrain from taking any action, with respect to the taxpayer under—
(A)chapter 64 (relating to collection),
(B)subchapter B of chapter 70 (relating to bankruptcy and receiverships),
(C)chapter 78 (relating to discovery of liability and enforcement of title), or
(D)any other provision of law which is specifically described by the National Taxpayer Advocate in such order.
(c)Any Taxpayer Assistance Order issued by the National Taxpayer Advocate under this section may be modified or rescinded—
(1)only by the National Taxpayer Advocate, the Commissioner of Internal Revenue, or the Deputy Commissioner of Internal Revenue, and
(2)only if a written explanation of the reasons for the modification or rescission is provided to the National Taxpayer Advocate.
(d)The running of any period of limitation with respect to any action described in subsection (b) shall be suspended for—
(1)the period beginning on the date of the taxpayer’s application under subsection (a) and ending on the date of the National Taxpayer Advocate’s decision with respect to such application, and
(2)any period specified by the National Taxpayer Advocate in a Taxpayer Assistance Order issued pursuant to such application.
(e)Nothing in this section shall prevent the National Taxpayer Advocate from taking any action in the absence of an application under subsection (a).
(f)For purposes of this section, the term “National Taxpayer Advocate” includes any designee of the National Taxpayer Advocate.
(g)Any order issued or action taken by the National Taxpayer Advocate pursuant to this section shall apply to persons performing services under a qualified tax collection contract (as defined in section 6306(b)) to the same extent and in the same manner as such order or action applies to the Secretary.

Legislative History

Notes & Related Subsidiaries

Editorial Notes

Amendments

2004—Subsec. (g). Pub. L. 108–357 added subsec. (g). 2000—Subsec. (a)(3). Pub. L. 106–554, § 1(a)(7) [title III, § 319(28)], substituted “Taxpayer Assistance Order” for “taxpayer assistance order”. Subsec. (d)(1). Pub. L. 106–554, § 1(a)(7) [title III, § 319(29)], substituted “National Taxpayer Advocate’s” for “Ombudsman’s”. 1998—Subsec. (a). Pub. L. 105–206, § 1102(c), reenacted heading without change and amended text generally. Prior to amendment, text read as follows: “Upon application filed by a taxpayer with the Office of the Taxpayer Advocate (in such form, manner, and at such time as the Secretary shall by

Regulations

prescribe), the Taxpayer Advocate may issue a Taxpayer Assistance Order if, in the determination of the Taxpayer Advocate, the taxpayer is suffering or about to suffer a significant hardship as a result of the manner in which the internal revenue laws are being administered by the Secretary.” Subsec. (b)(2)(D). Pub. L. 105–206, § 1102(d)(1)(C), substituted “National Taxpayer Advocate” for “Taxpayer Advocate”. Subsec. (c). Pub. L. 105–206, § 1102(d)(1)(D), substituted “National Taxpayer Advocate” for “Taxpayer Advocate” wherever appearing. Subsec. (d)(1). Pub. L. 105–206, § 1102(d)(2), which directed amendment of par. (1) by substituting “National Taxpayer Advocate’s” for “Taxpayer Advocate’s”, could not be executed because the words “Taxpayer Advocate’s” did not appear. Subsec. (d)(2). Pub. L. 105–206, § 1102(d)(1)(E), substituted “National Taxpayer Advocate” for “Taxpayer Advocate”. Subsec. (e). Pub. L. 105–206, § 1102(d)(1)(F), (3), substituted “National Taxpayer Advocate” for “Taxpayer Advocate” in heading and text. Subsec. (f). Pub. L. 105–206, § 1102(d)(1)(G), (3), substituted “National Taxpayer Advocate” for “Taxpayer Advocate” in heading and in two places in text. 1996—Subsec. (a). Pub. L. 104–168, § 101(b)(1), substituted “the Office of the Taxpayer Advocate” for “the Office of the Ombudsman” and substituted “Taxpayer Advocate” for “Ombudsman” in two places. Subsec. (b). Pub. L. 104–168, § 102(a)(1), inserted “within a specified time period” after “the Secretary”. Subsec. (b)(2). Pub. L. 104–168, § 102(a)(2), inserted “take any action as permitted by law,” after “cease any action,”. Subsec. (b)(2)(D). Pub. L. 104–168, § 101(b)(1)(B), substituted “Taxpayer Advocate” for “Ombudsman”. Subsec. (c). Pub. L. 104–168, § 102(b), reenacted heading without change and amended text generally. Prior to amendment, text read as follows: “Any Taxpayer Assistance Order issued by the Ombudsman under this section may be modified or rescinded only by the Ombudsman, a district director, a service center director, a compliance center director, a regional director of appeals, or any superior of any such person.” Subsecs. (d)(2) to (f). Pub. L. 104–168, § 101(b)(1)(B), substituted “Taxpayer Advocate” for “Ombudsman” wherever appearing.

Statutory Notes and Related Subsidiaries

Effective Date

of 1996 AmendmentAmendment by section 101(b)(1) of Pub. L. 104–168 effective
July 30, 1996, see section 101(c) of Pub. L. 104–168, set out as a note under section 7802 of this title. Pub. L. 104–168, title I, § 102(c),
July 30, 1996, 110 Stat. 1456, provided that: “The

Amendments

made by this section [amending this section] shall take effect on the date of the enactment of this Act [July 30, 1996].”

Effective Date

Pub. L. 100–647, title VI, § 6230(d), Nov. 10, 1988, 102 Stat. 3734, provided that: “The

Amendments

made by this section [enacting this section] shall take effect on January 1, 1989.”

Regulations

Pub. L. 100–647, title VI, § 6230(c), Nov. 10, 1988, 102 Stat. 3734, provided that: “The Secretary of the Treasury or the Secretary’s delegate shall issue such

Regulations

as the Secretary deems necessary within 90 days of the date of the enactment of this Act [Nov. 10, 1988] in order to carry out the purposes of section 7811 of the 1986 Code (as added by this section) and to ensure taxpayers uniform access to administrative procedures.”

Reference

Citations & Metadata

Citation

26 U.S.C. § 7811

Title 26Internal Revenue Code

Last Updated

Apr 6, 2026

Release point: 119-73