Title 39 › Part PART IV— - MAIL MATTER › Chapter CHAPTER 36— - POSTAL RATES, CLASSES, AND SERVICES › Subchapter SUBCHAPTER VII— - MODERN SERVICE STANDARDS › § 3692
Requires the Postal Service to set yearly performance targets for each market-dominant mail product and give those targets to the Postal Regulatory Commission no later than 60 days after the fiscal year starts. The Postal Service must also include the prior fiscal year’s targets in its Annual Compliance Report. Within 90 days after getting the targets, the Postal Regulatory Commission must tell the Postal Service what performance data to publish for the nation, regions, and local delivery areas, say how detailed the geography and time periods should be, and suggest any needed changes to measurement systems. The Postal Service must build and keep a public website with an interactive tool that is updated weekly. The site must show product types, performance by geographic area, performance by time period (annual, quarterly, monthly, weekly), comparisons to earlier periods, and the current and previous fiscal year targets. It must explain in plain language how the data is collected and measured, let users search by street address, ZIP Code, or PO box, offer a searchable/sortable dashboard, allow bulk downloads when practical, be under an open license and machine-readable, and be launched within 60 days after receiving the Commission’s requirements. Performance information — the outside performance measurements. Website — the public interactive site required above.
Full Legal Text
Postal Service — Source: USLM XML via OLRC
Reference
Citation
39 U.S.C. § 3692
Title 39 — Postal Service
Last Updated
Apr 6, 2026
Release point: 119-73