SAMHSA Plans Data Collection for 988 Suicide Lifeline Success
Published Date: 5/29/2025
Notice
Summary
SAMHSA is asking for public feedback on a new plan to collect info about the 988 Suicide & Crisis Lifeline. This helps make sure the lifeline works well and connects people in crisis to the right help. The changes won’t cost extra but will improve how the program tracks success and supports communities.
Analyzed Economic Effects
3 provisions identified: 1 benefits, 1 costs, 1 mixed.
Evaluation To Improve 988 Connections To Care
SAMHSA will use the collected information to evaluate the 988 Suicide & Crisis Lifeline and Crisis Services to ensure individuals in suicidal, mental health, and/or substance use crisis who contact 988 by phone, chat, or text are connected to crisis centers providing evidence-based care and to critical referrals including mobile crisis support, crisis receiving/stabilizing facilities, peer respite centers, and withdrawal management services. The evaluation is designed to assess implementation, outcomes, and impact over a multi-year period to strengthen the behavioral health crisis services continuum.
New 988 Evaluation Requires Respondent Time
SAMHSA is asking OMB clearance for a new 988 Lifeline evaluation that will annually involve an estimated 16,724 respondents, require a combined 8,006.10 hours per year, and carry an annualized cost estimate of $134,251.49. These burdens are presented as annualized over the requested 3-year clearance period and apply to organizational staff, clients, and parents/caregivers who will complete the evaluation instruments.
Grantees and Crisis Providers Will Be Engaged
The evaluation will engage SAMHSA grant-funded programs (including 988 State/Territory, 988 Tribal nations, Community Crisis Response Program, Crisis Center Follow-Up, 988 Administrator, and Certified Community Behavioral Health Clinics) and other crisis-providing organizations (mobile crisis programs, crisis stabilization units, and CCBHCs) to participate in multiple studies across system-, client-, and impact-level evaluations. Portions of the evaluation will also include related grant programs such as the Mental Health Services Block Grant, State Opioid Response, Tribal Opioid Response, and other block grants as relevant.
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Key Dates
Department and Agencies
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