FCC Battles Robocalls and US Call Center Exodus in Open Meeting
Published Date: 3/24/2026
Notice
Summary
On March 26, 2026, the FCC will hold an open meeting to tackle annoying robocalls and improve customer service by encouraging call centers to move back to the U.S. They’ll also review new rules to stop illegal robocalls and update phone number policies. These changes aim to protect consumers and could impact how phone companies manage their services soon.
Analyzed Economic Effects
4 provisions identified: 2 benefits, 0 costs, 2 mixed.
New Rules to Curb Illegal Robocalls
On March 26, 2026 the FCC will consider a Notice of Proposed Rulemaking (CG Docket Nos. 26-52, 17-59, 02-278) proposing actions to stop illegal robocall scams, including those that originate in foreign call centers. The proposal also aims to improve customer service and the security of communications for phone users.
Push to Onshore Call Centers
The FCC will consider proposals (CG Docket No. 26-52) to encourage and facilitate onshoring of call centers, targeting problems with offshore centers. These proposals are intended to improve customer service and address illegal robocall activity tied to foreign call centers.
Changes to Phone Numbering Rules
At the March 26, 2026 meeting the FCC will consider a Notice of Proposed Rulemaking (WC Docket Nos. 26-49, 20-67, 13-97, 07-243) to seek comment on changing numbering policies about how assigned phone numbers are used, reported, and resold by service providers. The work is part of the FCC's ongoing effort to combat illegal robocalls.
Easier Rules for Network Modernization
The FCC will consider a Report and Order on March 26, 2026 (WC Docket Nos. 25-209, 25-208) that adopts measures to reduce regulatory barriers and costs that slow the move from legacy telephone networks to next-generation, IP-based infrastructure. The goal is to speed upgrades to modern networks and services.
Your PRIA Score
Personalized for You
How does this regulation affect your finances?
Sign up for a PRIA Policy Scan to see your personalized alignment score for this federal register document and every other regulation we track. We analyze your financial profile against policy provisions to show you exactly what matters to your wallet.
Key Dates
Department and Agencies
Related Federal Register Documents
2026-10296 — Information Collection Being Reviewed by the Federal Communications Commission Under Delegated Authority
The FCC is asking the public and businesses to share their thoughts on how it collects information to make sure it’s useful and not too much work. They want to cut down on paperwork, especially for small businesses with fewer than 25 employees. If you want to comment, you’ve got until July 21, 2026, so don’t miss your chance to help shape smarter rules!
2026-10299 — Information Collection Being Submitted for Review and Approval to Office of Management and Budget
The Federal Communications Commission (FCC) is asking the public and other agencies to share their thoughts on a paperwork update that aims to make things easier, especially for small businesses with fewer than 25 employees. They want to reduce the hassle of filling out forms and need approval from the Office of Management and Budget (OMB) to keep collecting this info. Comments are open until June 22, 2026, so don’t miss your chance to weigh in!
2026-10038 — Consumer Protection and Accessibility Advisory Committee; Announcement of Meeting
The FCC is holding a remote meeting on June 10, 2026, for its Consumer Protection and Accessibility Advisory Committee. This group helps improve communication tech and fights robocalls, making things easier and safer for everyone. The public can join, ask questions, and share ideas—no cost to participate!
2026-10011 — Promoting Fair and Open Competitive Bidding in the E-Rate Program; Schools and Libraries Universal Service Support Mechanism
The FCC is making the E-Rate program fairer and easier to use for schools and libraries by creating a new online portal for competitive bidding. Starting June 18, 2026, this will help stop waste and fraud while making the whole process clearer and simpler. These changes affect anyone applying for E-Rate funds and aim to protect taxpayer money while speeding up how bids are reviewed.
2026-09991 — Information Collection Being Reviewed by the Federal Communications Commission
The FCC is asking the public and agencies to share their thoughts on how it collects information to make sure it’s useful and not too much work. They want to cut down on paperwork, especially for small businesses with fewer than 25 employees. If you want to comment, you’ve got until July 20, 2026, so don’t miss out!
2026-10008 — Broadcast Station Rule Updates
The FCC is updating radio and TV broadcast rules to clear up confusion and ditch old, outdated steps. These changes help stations and applicants by making the process smoother and easier to understand. The new rules kick in on June 18, 2026, with no big costs expected for small broadcasters.
Previous / Next Documents
Previous: 2026-05742 — Sunshine Act Meetings
The Neighborhood Reinvestment Corporation is holding a special board meeting on March 30, 2026, via Zoom. Most of the meeting will be open to the public, but the budget discussion will be private. This affects board members and the public interested in the FY26 budget, with no new costs or timing changes announced.
Next: 2026-05754 — Sunshine Act Meetings
The National Science Board is holding an open video meeting on March 27, 2026, to discuss important topics like their 2026 audit plan and how they measure success. Anyone interested can watch live on YouTube, making it easy to stay in the loop. This update keeps the board transparent and accountable without any new costs or delays.