FCC Tweaks Video Call Identity Checks for Relay Services
Published Date: 6/15/2026
Rule
Summary
This update fixes a technical error in the rules for common carriers, especially those handling video relay service (VRS) calls. VRS providers must now double-check who’s on the video side of each call using a special database, except for emergency 911 calls. These changes keep things running smoothly and make sure only eligible users get service—no extra costs or deadlines for you to worry about!
Analyzed Economic Effects
1 provisions identified: 1 benefits, 0 costs, 0 mixed.
Per-call VRS eligibility checks
If you use Video Relay Service (VRS), VRS providers must validate the eligibility of the party on the video side of each call by querying the TRS User Registration Database or the TRS Numbering Directory on a per-call basis. Emergency 911 calls are excepted from this per-call validation. This text reinstates 47 CFR 64.615(a)(1).
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Key Dates
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