HUD Updates Emergency Staff Notification Records System
Published Date: 6/29/2026
Notice
Summary
HUD is updating its Emergency Notification System that keeps contact info for staff in case of urgent health or safety threats. These changes clarify how records are handled, stored, and protected, making sure your info stays safe and organized. If you want to share your thoughts, you’ve got until July 29, 2026, before the updates go live!
Analyzed Economic Effects
5 provisions identified: 2 benefits, 3 costs, 0 mixed.
HUD Adds More Personal Work Data
HUD's emergency contact system will now store additional work data fields: duty station, work address, and employee identification number. These new data fields will be used to retrieve records and are included in the system along with name, email, and phone number.
Broader Sharing Rules for Emergency Data
HUD is expanding routine disclosures of emergency contact records to include the National Archives (NARA), emergency management agencies, and courts, among others. Your HUD emergency contact and location information may be shared with Federal, State, local, tribal, or territorial emergency management agencies and first responders during active incidents.
System Available Across HUD Locations
The Emergency Notification System will be accessible from HUD Headquarters, all ten HUD Regional Offices (Boston, New York, Philadelphia, Atlanta, Chicago, Fort Worth, Kansas City, Denver, San Francisco, and Seattle), HUD Field Offices, and HUD Program Centers nationwide so HUD can notify and account for staff during emergencies.
Data Retention After Leaving HUD
Active records for current HUD staff are kept for the duration of employment and records are retained for three years after separation from HUD, with longer retention possible for business use, legal hold, or litigation. Electronic records will be securely deleted and paper records shredded when disposed.
Third-Party System Uses FedRAMP Security
HUD's Emergency Notification System is maintained by Everbridge, Inc., which operates under FedRAMP Moderate authorization and stores data in Amazon Web Services data centers in Northern California and West Virginia. Technical protections specified include FIPS 140-2 cryptography, TLS 1.2+ for data in transit, AES encryption at rest, multi-factor authentication, and audit logging.
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