2026-21821RuleWallet

FCC Makes It Easier to Say No to Robocalls

Published Date: 10/26/2026

Rule

Summary

Starting November 25, 2026, people can easily stop unwanted robocalls while keeping the ones they want. Callers must make it simple to cancel consent for specific types of robocalls, and banks get more freedom to warn about fraud. These changes help everyone take control of robocalls without hassle and keep rules clear and fair.

Analyzed Economic Effects

5 provisions identified: 5 benefits, 0 costs, 0 mixed.

Revoke Consent by Call Type, Not All Calls

You can stop a specific kind of informational robocall without stopping all calls from that same caller. Starting November 25, 2026, a revocation made in response to an informational call or text applies only to that specific category of informational robocalls and not to every message from that caller.

Designated Ways To Revoke Consent

Callers may choose one exclusive, simple way for you to revoke consent: (1) an automated voice or key-press opt-out on the call, (2) replying to a text with one of seven standardized words (for example, "stop"), or (3) using a website or phone number the caller provides. The caller must clearly say which method to use, text senders may include at least one standardized word in each message, and any valid revocation must be honored within ten business days.

Banks May Use 'Reliable Source' Numbers for Fraud Alerts

Financial institutions may call or text wireless numbers without prior consent if the number was obtained from a "reliable source," such as a spouse or family member authorized on the account, a number given when a customer calls the institution, or a number included in records from another financial institution. They still must honor opt-outs and are subject to existing numerical limits and other exemption conditions.

Telemarketing Revocations Stop All Future Ads

If you revoke consent in response to a call or text that contains an advertisement or is telemarketing, that single revocation cancels consent to all future telemarketing robocalls or texts from that caller. Telemarketers must also apply a residential do-not-call request to the calling entity and affiliated entities when reasonably expected.

Smaller Callers Can Streamline Compliance

Small businesses and other callers may designate one of the allowed exclusive revocation methods so they do not have to accept revocations by every possible means. The Commission states it imposes no new reporting or recordkeeping requirements and expects streamlined processing will reduce compliance burdens for small entities.

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Key Dates

Published Date
Rule Effective
10/26/2026
11/25/2026

Department and Agencies

Department
Independent Agency
Agency
Federal Communications Commission
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