Relating to modernization of state agency Internet websites and digital services.

Texas agencies must review online services

Beginning September 1, 2025, each Texas state agency must assess its website and online service portals. Reviews must consider easier access to forms and services, less paperwork where electronic options exist, and compliance with accessibility standards. They must also consider use across computers, tablets, and phones; better search, speed, and service connections; and state design templates. The Department of Information Resources must define user-centered design and provide planning guidance and technical help. It may share design and accessibility best practices and form a group of agency technology officers. The department must report planning progress, shared priorities, and challenges to the Legislature by November 15, 2026. That reporting requirement expires January 1, 2027. Every two years, agencies must review costs, improvements in public access, and compliance with statewide guidance. They must coordinate with the department and Legislative Budget Board and send findings to the department. The department must report those findings to the governor, lieutenant governor, and House speaker by December 1 of each odd-numbered year. Its first report is due December 1, 2027, and these review and reporting requirements expire September 1, 2031. The law requires reviews and support, but does not guarantee specific service upgrades or household payments.