Arkansas Administrative Code

23 CAR § 371-204. Courier services. (a) In the sole discretion of the Director of the Office of the Arkansas Lottery, a duly licensed Office of the Arkansas Lottery lottery retailer may be allowed to contract with a third party (nonlottery licensed) entity for the purpose of deli…

23 CAR § 371-205. Courier registration. (a) Any entity acting as a courier service for purposes of purchasing lottery tickets on behalf of a third party shall be required to register with the Office of the Arkansas Lottery thirty (30) days in advance of offering courier services.…

23 CAR § 371-206. Authority to suspend or terminate retailer license utilizing courier services. (a) The Director of the Office of the Arkansas Lottery shall have sole discretion to suspend or terminate any Office of the Arkansas Lottery licensed retailer whose use of a courier s…

23 CAR § 371-207. Price. (a) Unless authorized to do so in writing by the Director of the Office of the Arkansas Lottery, a person shall not sell a ticket or share at a price other than established by the director. (b) The director may designate its agents or employees to sell or…

23 CAR § 371-208. Sales are final. (a) The sale of all lottery tickets and shares is final and no ticket returns are to be accepted by the retailer. (b) A player may not return a lottery ticket or share for a refund of the purchase price or exchange unless the specific game rule …

23 CAR § 371-209. Tickets or shares. Notwithstanding any other rule, tickets or shares cannot be cancelled under any circumstances.

23 CAR § 371-210. Future drawings. (a) A player may purchase a ticket or tickets for future consecutive drawings to the extent permitted by the Office of the Arkansas Lottery for each lottery game. (b)(1) The player must specify at the time of purchase that the ticket or tickets …

23 CAR § 371-211. Player error. (a) The Office of the Arkansas Lottery is not liable for lottery tickets or shares that are purchased in error. (b) It is the responsibility of the player to verify at the time of purchase that he or she in fact received what was requested and to r…

23 CAR § 371-301. Bearer instrument. (a) Except for a lottery ticket or share claimed jointly in accordance with the provisions of this subpart, until such time as a name of an individual or individuals is imprinted or placed upon a lottery ticket or share in the area designated …

23 CAR § 371-302. Ticket validation requirements. (a) Any lottery games or shares not passing all the validation requirements in this subpart and the specific validation requirements contained in the rules for its specific game are invalid and ineligible for any prize. (b) Once v…

23 CAR § 371-303. Instant tickets. An instant ticket must meet all of the following requirements in order to be considered valid and payable: (1) The instant ticket was issued in an authorized manner; (2) The instant ticket is not altered, mutilated, unreadable, reconstructed, or…

23 CAR § 371-304. Online games. (a) An instant online ticket must meet all of the following requirements in order to be considered valid: (1)(A) All printing on the ticket shall be present in its entirety, be legible, and correspond, using the computer validation file, to the com…

23 CAR § 371-401. Ticket vending machines. The Office of the Arkansas Lottery may sell lottery tickets or shares by use of ticket vending machines with the following specifications: (1) TVM must be capable of dispensing: (A) Instant ticket games; (B) Online games; and (C) Other r…

23 CAR § 371-402. Procedures and requirements. All Office of the Arkansas Lottery retailers shall follow the following procedures and requirements to prevent the use of electronic or mechanical devises by an individual under eighteen (18) years of age: (1) No individual under eig…

23 CAR § 371-501. Procedures. (a)(1) A legal owner may present the winning ticket for a prize not exceeding five hundred dollars ($500) to any retailer, an Office of the Arkansas Lottery approved claim office, the Office of the Arkansas Lottery main office, or may mail the signed…

23 CAR § 371-502. Restrictions on eligibility of prizes. The following are not eligible to redeem any lottery prize: (1) Any individual under eighteen (18) years of age; (2) Any individual incarcerated in: (A) The Division of Correction; (B) The Division of Community Correction; …

23 CAR § 371-503. Time period for redemption. (a) The Director of the Office of the Arkansas Lottery may at any time alter the time periods for redemption of a lottery prize. (b) If a valid claim is not made for a cash lottery prize within the applicable period, the cash lottery …

23 CAR § 371-504. Tax liability. (a)(1) Proceeds of a lottery prize are subject to federal and Arkansas state income tax. (2) Each United States resident who is to receive a payment of winnings greater than six hundred dollars ($600) shall furnish to the Office of the Arkansas Lo…

23 CAR § 371-505. Prizes nonassignable. A lottery prize, any portion of a lottery prize, or any right of any individual to a lottery prize is not assignable, except that the payment of any prize drawn may be paid to the estate of a deceased prize winner pursuant to an appropriate…

23 CAR § 371-506. Prizes payable after death. (a) A lottery prize or any portion of a lottery prize remaining unpaid at the death of a lottery prize winner shall be paid to the estate of the deceased lottery prize winner or to the trustee of a trust established by the deceased lo…

23 CAR § 371-507. Issuance of prizes to multiple owners. (a)(1) All individuals claiming ownership of the winning lottery ticket or share must complete and sign the Office of the Arkansas Lottery’s request and release form. (2) Each of the persons signing the form must indicate e…

23 CAR § 371-508. Relinquishment of interest. (a) When a person who has signed a lottery ticket or share wishes to relinquish the person's ownership interest in the lottery ticket or share, that person must sign the Office of the Arkansas Lottery’s release of ownership form relin…

23 CAR § 371-509. Conflicting information or discrepancies. (a) If there is conflicting information or discrepancies between the names on a winning lottery ticket or share and the names on a claim form, the Office of the Arkansas Lottery may withhold prize payment until the confl…

23 CAR § 371-510. Nonpayable. The following will not be honored or paid by the Office of the Arkansas Lottery or any retailers: (1) Tickets or shares which are stolen, counterfeit, altered, fraudulent, unissued, produced or issued in error, unreadable, not received, or not record…

23 CAR § 371-511. Investigations. At the discretion of the Director of the Office of the Arkansas Lottery, the Office of the Arkansas Lottery may conduct an investigation to aid in the determination of the rightful owner or owners prior to payment of any prize.

23 CAR § 371-512. Determinations. (a) The Director of the Office of the Arkansas Lottery’s decisions regarding the determination of a winning lottery ticket or share, or the determination of the rightful owner or owners of a prize, or of any other dispute or matter arising from p…

23 CAR § 371-513. Setoff for debts owed to the state. The following provisions shall apply to the payment of any prizes in excess of five hundred dollars ($500): (1) The Office of the Arkansas Lottery shall set off against any prize the sum of any debt in excess of one hundred do…

23 CAR § 371-514. Prize claim option final. If a prize winner is given an option regarding the method of prize payment, any payment method selected becomes final and may not be revoked or changed.

23 CAR § 371-515. Prize allocation. Prize money allocated to the first prize category shall be divided equally by the number of purchased game plays winning a first prize.

23 CAR § 371-516. Discharge from liability. The State of Arkansas, its agents, officers, employees, and representatives, the Office of the Arkansas Lottery, the Director of the Office of the Arkansas Lottery, agents, officers, employees, and representatives are discharged of all …

23 CAR § 371-517. Disclosure of winners. (a)(1) The Office of the Arkansas Lottery may use the name, address, and likeness of a winner in any office promotional campaign, advertisement, or press release. (2) A winner who receives a prize or prize payment from the office grants th…

23 CAR § 371-601. Advertising and promotions. The Office of the Arkansas Lottery may engage in shared expense and other co-promotional activities with private or public enterprise including utilizing donated prizes, goods, services, direct payments, or reduced fees which are inte…

23 CAR § 371-701. Consumer complaints. (a)(1) If a ticket purchaser or ticket holder files a written complaint with the Director of the Office of the Arkansas Lottery relating to the sale of a ticket, payment of a prize, conducting of a promotion or other activity relating to the…

23 CAR § 371-702. Notices. (a) The following notices must be posted in a conspicuous manner at any site where lottery games or shares are sold: (1) Game information, including participant eligibility requirements, the beginning and end date of the promotions, when and how winners…

23 CAR § 371-801. Net proceeds and funding scholarships. (a)(1) By Acts 2021, No. 636, the General Assembly amended the Arkansas Scholarship Lottery Act and established procedures and funding requirements for the creation or amendment of scholarships funded with net revenue avail…

23 CAR § 372-101. Definitions. As used in this part: (1) "Act" means the Arkansas Scholarship Lottery Act, Arkansas Code § 23-115-101 et seq.; (2) "Addendum" or "addenda" means an addition or deletion to, a material change in, or general interest explanation of a solicitation doc…

23 CAR § 372-102. Objective. It is the policy of the Office of the Arkansas Lottery, to the extent that is reasonable given the objectives of maximizing the net revenues of the office, to conduct its contracting affairs in an open, competitive manner in accordance with this part …

23 CAR § 372-103. Authority of the director. (a) The Director of the Office of the Arkansas Lottery is authorized to initiate procurements and enter into all contracts and contract amendments for goods and services except when: (1)(A) The goods and services are an expense over fi…

23 CAR § 372-201. Generally. (a)(1) The provisions of this section are applicable to all solicitations of procurement contracts regardless of the procurement method used by the Office of the Arkansas Lottery. (2) All solicitations shall detail: (A) Terms and conditions clearly de…

23 CAR § 372-202. Limitations regarding submissions of solicitations. (a)(1) The Office of the Arkansas Lottery is committed to a competitive procurement process that maintains the highest level of integrity. (2) Therefore, no communication outside the procurement process initiat…

23 CAR § 372-203. Signature required. (a) Each bid, offer, quote, or proposal must be signed by the vendor's authorized agent. (b)(1) If a joint proposal that includes multiple vendors is submitted, it must define completely the responsibilities that each entity is proposing to u…

23 CAR § 372-204. Addenda to solicitation documents. (a) The Office of the Arkansas Lottery reserves the right to make changes to any solicitation by issuance of a written addendum or amendment. (b) The office may issue any such addendum or amendment at any time prior to entering…

23 CAR § 372-205. Cancellation, rejection, and delay of a solicitation. (a) Generally. (1) Any procurement described in a solicitation document may be cancelled, or any or all offers may be rejected in whole or in part, when the cancellation or rejection is in the best interest o…

23 CAR § 372-206. Discovery. (a) The Office of the Arkansas Lottery reserves the right to obtain any information from any lawful source as required by the Arkansas Scholarship Lottery Act, Arkansas Code § 23-115-101 et seq., and regarding the past business history, practices, and…

23 CAR § 372-207. Preclosing modifications or withdrawal of offers. (a)(1) An offeror may modify its offer in writing prior to closing. (2) An offeror shall prepare and submit any modifications to its offer to the Office of the Arkansas Lottery. (3) The last offer received by the…

23 CAR § 372-208. Mistakes. (a) Generally. To protect the integrity of the competitive procurement process and to assure fair treatment of offerors, the Office of the Arkansas Lottery shall carefully consider whether to permit waiver or correction for mistakes. (b) The office’s t…

23 CAR § 372-209. Debarment of prospective offerors. (a) Generally. The Office of the Arkansas Lottery may debar a prospective offeror from consideration for award of office contracts for the reasons listed in subsection (b) of this section after providing the prospective offeror…