Connecticut Administrative Code

Regulations of Connecticut State AgenciesSec. 28-24-10. Administration of enhanced 9-1-1 program (Repealed) Repealed July 1, 2020.(Adopted effective January 24, 1997; Amended March 3, 2006; Repealed July 1, 2020) AUTHORITY: Conn. Gen. Stat. § 28-24 AUTHORITY: Conn. Gen. Stat. § 2…

Regulations of Connecticut State AgenciesSec. 28-24-10a. Capital expense account(a) Regional emergency telecommunications centers and funded entities may apply for funding for the purpose of reimbursing such entities for capital expenditures up to twenty per cent of the regional …

Regulations of Connecticut State AgenciesSec. 28-24-11. Administration of the enhanced 9-1-1 program by the office of state-wide emergency telecommunications (Repealed) Repealed July 1, 2020.(Adopted effective January 24, 1997; Amended March 3, 2006; Repealed July 1, 2020) AUTHOR…

Regulations of Connecticut State AgenciesSec. 28-24-11a. Funding for public safety answering points operated by the Connecticut State PoliceFunding for public safety answering points operated by the Connecticut State Police shall be subsidized at the rate of two dollars per 9-1-1…

Regulations of Connecticut State AgenciesSec. 28-24-12. Capital expense account (Repealed) Repealed July 1, 2020.(Adopted effective March 3, 2006; Repealed July 1, 2020) AUTHORITY: Conn. Gen. Stat. § 28-24 AUTHORITY: Conn. Gen. Stat. § 28-24

Regulations of Connecticut State AgenciesSec. 28-24-12a. Funding for public safety communications networksThe Division shall provide funding for the state public safety services data network and radio network on an annual basis. Funding shall be determined by the availability of …

Regulations of Connecticut State AgenciesSec. 28-24-13. Funding for public safety answering points operated by Connecticut state police (Repealed) Repealed July 1, 2020.(Adopted effective March 3, 2006; Repealed July 1, 2020) AUTHORITY: Conn. Gen. Stat. § 28-24 AUTHORITY: Conn. G…

Regulations of Connecticut State AgenciesSec. 28-24-14. Public safety service data network (Repealed) Repealed July 1, 2020.(Adopted effective March 3, 2006; Repealed July 1, 2020) AUTHORITY: Conn. Gen. Stat. § 28-24 AUTHORITY: Conn. Gen. Stat. § 28-24

Regulations of Connecticut State AgenciesSec. 28-24-1a. DefinitionsAs used in sections 28-24-1a to 28-24-12a, inclusive, of the Regulations of Connecticut State Agencies: (1) “Capital expenditure” means any single non-recurring acquisition in excess of ten thousand dollars in a s…

Regulations of Connecticut State AgenciesSec. 28-24-2. Public safety answering point terminal equipment (Repealed) Repealed July 1, 2020.(Adopted effective January 24, 1997; Repealed July 1, 2020) AUTHORITY: Conn. Gen. Stat. § 28-24 AUTHORITY: Conn. Gen. Stat. § 28-24

Regulations of Connecticut State AgenciesSec. 28-24-2a. Public safety answering point terminal equipmentPublic safety answering points, with 9-1-1 service utilization plans approved by and on file with the Division in accordance with section 28-27a of the Connecticut General Stat…

Regulations of Connecticut State AgenciesSec. 28-24-3. Subsidization of regional public safety emergency telecommunications centers, multi-town PSAPS and eligible municipalities (Repealed) Repealed July 1, 2020.(Adopted effective January 24, 1997; Amended March 3, 2006; Repealed …

Regulations of Connecticut State AgenciesSec. 28-24-3a. Subsidization of regional PSAPs, multi-town PSAPs, and funded entities(a) In order to be eligible for subsidies from the Enhanced 9-1-1 Telecommunications Fund, regional PSAPs and multi-town PSAPs shall: (1) Have a represent…

Regulations of Connecticut State AgenciesSec. 28-24-4. Subsidization of municipalities with populations in excess of 40,000 (Repealed) Repealed July 1, 2020.(Adopted effective January 24, 1997; Amended March 3, 2006; Repealed July 1, 2020) AUTHORITY: Conn. Gen. Stat. § 28-24 AUTH…

Regulations of Connecticut State AgenciesSec. 28-24-4a. Implementation of a transition grant program(a) A town or city may apply for a PSAP transition grant to reimburse such town's or city’s expenses related to the transition of its stand-alone PSAP to an approved multi-town or …

Regulations of Connecticut State AgenciesSec. 28-24-5. Implementation of a transition grant program (Repealed) Repealed July 1, 2020.(Adopted effective January 24, 1997; Amended March 3, 2006; Repealed July 1, 2020) AUTHORITY: Conn. Gen. Stat. § 28-24 AUTHORITY: Conn. Gen. Stat. …

Regulations of Connecticut State AgenciesSec. 28-24-5a. Application proceduresApplications for regional or multi-town PSAP transition grants shall be made on forms furnished by and filed with the Department of Emergency Services and Public Protection, Division of Statewide Emerge…

Regulations of Connecticut State AgenciesSec. 28-24-6. Application procedures (Repealed) Repealed July 1, 2020.(Adopted effective January 24, 1997; Amended March 3, 2006; Repealed July 1, 2020) AUTHORITY: Conn. Gen. Stat. § 28-24 AUTHORITY: Conn. Gen. Stat. § 28-24

Regulations of Connecticut State AgenciesSec. 28-24-6a. Implementation of a regional emergency telecommunications service credit(a) Every town or city shall be eligible for a regional emergency telecommunications service credit for coordinated medical emergency direction (CMED) s…

Regulations of Connecticut State AgenciesSec. 28-24-7. Implementation of a regional emergency telecommunications service credit (Repealed) Repealed July 1, 2020.(Adopted effective January 24, 1997; Amended March 3, 2006; Repealed July 1, 2020) AUTHORITY: Conn. Gen. Stat. § 28-24 …

Regulations of Connecticut State AgenciesSec. 28-24-7a. Training of public safety telecommunicators(a) Funds from the Enhanced 9-1-1 Telecommunications Fund may be used for the presentation of telecommunicator training programs and expenses related to the development of training,…

Regulations of Connecticut State AgenciesSec. 28-24-8. Training of public safety telecommunicators (Repealed) Repealed July 1, 2020.(Adopted effective January 24, 1997; Amended March 3, 2006; Repealed July 1, 2020) AUTHORITY: Conn. Gen. Stat. § 28-24 AUTHORITY: Conn. Gen. Stat. §…

Regulations of Connecticut State AgenciesSec. 28-24-8a. Administration of the 9-1-1 program(a) Each telephone and telecommunications company providing local telephone service or voice over internet protocol service, and each provider of commercial mobile radio service, as defined…

Regulations of Connecticut State AgenciesSec. 28-24-9. Recurring expenses and capital costs of the 9-1-1 network (Repealed) Repealed July 1, 2020.(Adopted effective January 24, 1997; Repealed July 1, 2020) AUTHORITY: Conn. Gen. Stat. § 28-24 AUTHORITY: Conn. Gen. Stat. § 28-24

Regulations of Connecticut State AgenciesSec. 28-24-9a. Administration of the 9-1-1 program by the Division of Statewide Emergency TelecommunicationsFunds from the Enhanced 9-1-1 Telecommunications Fund shall be used to pay for the administration of the Division. To ensure compli…

Regulations of Connecticut State AgenciesSec. 28-27-1. Designated emergency number (Repealed) Repealed November 13, 2019.(Effective August 2, 1993; Repealed November 13, 2019) AUTHORITY: Conn. Gen. Stat. § 28-27 AUTHORITY: Conn. Gen. Stat. § 28-27

Regulations of Connecticut State AgenciesSec. 28-27-10. Call answer threshold (Repealed) Repealed November 13, 2019.(Effective August 2, 1993; Repealed November 13, 2019) AUTHORITY: Conn. Gen. Stat. § 28-27 AUTHORITY: Conn. Gen. Stat. § 28-27

Regulations of Connecticut State AgenciesSec. 28-27-10a. Training(a) The company, corporation or institution managing a private safety answering point shall provide training on all 9-1-1 equipment and systems installed by the company, corporation or institution for all private sa…

Regulations of Connecticut State AgenciesSec. 28-27-11. Enhanced 9-1-1 answering positions (Repealed) Repealed November 13, 2019.(Effective August 2, 1993; Repealed November 13, 2019) AUTHORITY: Conn. Gen. Stat. § 28-27 AUTHORITY: Conn. Gen. Stat. § 28-27

Regulations of Connecticut State AgenciesSec. 28-27-11a. Call answer thresholdEach public safety answering point and private safety answering point shall have sufficient 9-1-1 workstations and personnel to ensure that ninety percent of all 9-1-1 calls are answered in no more than…

Regulations of Connecticut State AgenciesSec. 28-27-12. Grade of service (Repealed) Repealed November 13, 2019.(Effective August 2, 1993; Repealed November 13, 2019) AUTHORITY: Conn. Gen. Stat. § 28-27 AUTHORITY: Conn. Gen. Stat. § 28-27

Regulations of Connecticut State AgenciesSec. 28-27-12a. Number of 9-1-1 workstationsThere shall be no fewer than two 9-1-1 workstations established at each public safety answering point and private safety answering point. The Division of Statewide Emergency Telecommunications sh…

Regulations of Connecticut State AgenciesSec. 28-27-13. Minimum trunking requirements (Repealed) Repealed November 13, 2019.(Effective August 2, 1993; Repealed November 13, 2019) AUTHORITY: Conn. Gen. Stat. § 28-27 AUTHORITY: Conn. Gen. Stat. § 28-27

Regulations of Connecticut State AgenciesSec. 28-27-13a. Grade of serviceThe grade of service provided by the network utilized for the delivery of 9-1-1 calls to public safety answering points or private safety answering points shall be equal to P.01 or better. A P.01 grade of se…

Regulations of Connecticut State AgenciesSec. 28-27-14. Call status indicators (Repealed) Repealed November 13, 2019.(Effective August 2, 1993; Repealed November 13, 2019) AUTHORITY: Conn. Gen. Stat. § 28-27 AUTHORITY: Conn. Gen. Stat. § 28-27

Regulations of Connecticut State AgenciesSec. 28-27-14a. Call status indicatorsAll 9-1-1 workstations at a public safety answering point or private safety answering point shall indicate incoming emergency calls by both audible and visual indicators. (Effective November 13, 2019) …

Regulations of Connecticut State AgenciesSec. 28-27-15. 9-1-1 terminal equipment (Repealed) Repealed November 13, 2019.(Effective August 2, 1993; Repealed November 13, 2019) AUTHORITY: Conn. Gen. Stat. § 28-27 AUTHORITY: Conn. Gen. Stat. § 28-27

Regulations of Connecticut State AgenciesSec. 28-27-15a. Requirements of 9-1-1 workstationsPublic safety answering points and private safety answering points that connect to the next generation 9-1-1 telecommunication system shall use 9-1-1 equipment approved by the Division of S…

Regulations of Connecticut State AgenciesSec. 28-27-16. Equipment safeguards (Repealed) Repealed November 13, 2019.(Effective August 2, 1993; Repealed November 13, 2019) AUTHORITY: Conn. Gen. Stat. § 28-27 AUTHORITY: Conn. Gen. Stat. § 28-27

Regulations of Connecticut State AgenciesSec. 28-27-16a. Equipment safeguards(a) Service entrances for commercial power and telephone service at public safety answering points and private safety answering points shall be installed underground for all such facilities. All commerci…

Regulations of Connecticut State AgenciesSec. 28-27-17. Private safety answering point ALI and location data base updates (Repealed) Repealed November 13, 2019.(Effective August 2, 1993; Repealed November 13, 2019) AUTHORITY: Conn. Gen. Stat. § 28-27 AUTHORITY: Conn. Gen. Stat. §…

Regulations of Connecticut State AgenciesSec. 28-27-17a. Private Safety Answering Point Location Information(a) Private safety answering points shall transmit updates to the State of Connecticut (\"State\") location data management system on a daily basis, in a manner to be deter…

Regulations of Connecticut State AgenciesSec. 28-27-18. Contingency re-route plans (Repealed) Repealed November 13, 2019.(Effective August 2, 1993; Repealed November 13, 2019) AUTHORITY: Conn. Gen. Stat. § 28-27 AUTHORITY: Conn. Gen. Stat. § 28-27

Regulations of Connecticut State AgenciesSec. 28-27-18a. Private safety answering point contingency re-route plansAll private safety answering points shall have back-up routing capability that provides for the re-routing of 9-1-1 calls to the local public safety answering point w…

Regulations of Connecticut State AgenciesSec. 28-27-19. Public and private safety answering point inspections (Repealed) Repealed November 13, 2019.(Effective August 2, 1993; Repealed November 13, 2019) AUTHORITY: Conn. Gen. Stat. § 28-27 AUTHORITY: Conn. Gen. Stat. § 28-27

Regulations of Connecticut State AgenciesSec. 28-27-19a. Public and private safety answering point inspectionsThe Division of Statewide Emergency Telecommunications may inspect each public safety answering point and private safety answering point to determine if it meets the stan…

Regulations of Connecticut State AgenciesSec. 28-27-1a. DefinitionsAs used in sections 28-27-1a to 28-27-32a, inclusive, of the Regulations of Connecticut State Agencies: (1) \"9-1-1 call\" has the same meaning as provided in section 28-25 of the Connecticut General Statutes. (2)…