Connecticut Administrative Code

Regulations of Connecticut State AgenciesSec. 16-1-72. Special componentsIn addition to the requirements hereinabove set forth in part 1 of this article each application for approval of the commissioners under chapter 283 of the general statutes shall contain the data hereinafter…

Regulations of Connecticut State AgenciesSec. 16-1-73. Further special componentsIf such application is for an approval for any purpose connected with any directive, authorization, approval or order of the commissioners under sections 16-228, 16-233, 16-234, 16-238, 16-243 or 16-…

Regulations of Connecticut State AgenciesSec. 16-1-74. Components for standards of serviceIf such application is for establishment of any standard of service or for any other purpose described in chapter 283 of the general statutes and with particular reference to sections 16-258…

Regulations of Connecticut State AgenciesSec. 16-1-75. Component for extension of telephone serviceIf such application is for the extension of telephone operations under sections 16-248, 16-249 and 16-250 of the general statutes, then there shall be annexed to the application: (a…

Regulations of Connecticut State AgenciesSec. 16-1-77. Components for permission to sell electric energyIf such application seeks authority to generate, distribute, transmit or sell electric energy in any form or for any purpose provided in sections 16-244, 16-245, 16-246, 16-246…

Regulations of Connecticut State AgenciesSec. 16-1-79. General ruleThese rules apply to all proceedings seeking approval by the commissioners under chapter 284 of the general statutes and to any form of appeal taken under the authority thereof. (Effective December 21, 1971)

Regulations of Connecticut State AgenciesSec. 16-1-8. Acceptance of filing non-waiverBy accepting the filing of any petition, application, exhibit annex, or document of any kind whatsoever the Authority or commissioners shall not have waived any failure to comply with these rules…

Regulations of Connecticut State AgenciesSec. 16-1-80. Special componentsIn addition to the requirements hereinabove set forth in part 1 of this article each application for approval of the commissioners under chapter 284 of the general statutes shall contain the data hereinafter…

Regulations of Connecticut State AgenciesSec. 16-1-81. Special components in eminent domainIf such application concerns the exercise of eminent domain under section 16-265 of the general statutes, then there shall be annexed to the application: (a) Statement describing in detail …

Regulations of Connecticut State AgenciesSec. 16-1-82. Special components in gas salesIf such application concerns authorization by the Authority to supply or sell gas in the manner described in section 16-269 of the general statutes, then there shall be annexed to the applicatio…

Regulations of Connecticut State AgenciesSec. 16-1-83. Components for appeals to AuthorityIf the proceeding presented to the Authority is an appeal under section 16-231 of the general statutes for any purpose provided in chapter 284 of the general statutes, then the appellant sha…

Regulations of Connecticut State AgenciesSec. 16-1-84. General ruleThese rules apply to all proceedings seeking approval by the commissioners under chapter 289 of the general statutes. (Effective December 21, 1971)

Regulations of Connecticut State AgenciesSec. 16-1-85. Application for granting of certificateIn addition to the requirements set forth in part 1 of this article each application for approval of the commissioners under chapter 289 of the general statutes shall contain the data he…

Regulations of Connecticut State AgenciesSec. 16-1-86. Special componentsIf the application concerns the granting of a certificate that public convenience and necessity require the operation of any proposed community antenna television system within the territory specified in suc…

Regulations of Connecticut State AgenciesSec. 16-1-87. Application to transfer certificate. Special componentsIf the application concerns the transfer of a certificate concerning the public convenience and necessity of any community antenna television system, either before or aft…

Regulations of Connecticut State AgenciesSec. 16-1-9. ConsolidationProceedings involving related questions of law or fact may be consolidated at the direction of the commissioners. (Effective December 21, 1971)

Regulations of Connecticut State AgenciesSec. 16-10a-1. DefinitionsAs used in this section:(a) \"Company\" means any public service comany as defined in § 16-1 (4) of the Connecticut General Statutes, that has 5,000 or fewer customers, other than a community antenna television co…

Regulations of Connecticut State AgenciesSec. 16-10a-2. PetitionsThe petition must contain information establishing that another company (or companies) with the same or similar service has comparatively lower rates. The petition must also contain information that the comparativel…

Regulations of Connecticut State AgenciesSec. 16-10a-3. HearingThe department may hold a hearing on a petition regarding comparatively excessive rates if (1) it determines that the petition satisfies the criteria set forth in section 16-10a-1 (e), and (2) a previous petition has …

Regulations of Connecticut State AgenciesSec. 16-11-1. Gas companyThe term \"gas company,\" when used in these regulations, includes every corporation, company, association, joint stock association, partnership or person, or lessee thereof, owning, leasing, maintaining, operating…

Regulations of Connecticut State AgenciesSec. 16-11-10. Record of interruptions(a) Every gas company shall keep a record of each interruption of service to its entire system or major division thereof, including a statement of the time, cause, extent and duration of the interrupti…

Regulations of Connecticut State AgenciesSec. 16-11-100. DefinitionsAs used in sections 16-11-100 to 16-11-152, inclusive, and sections 16-11-236 to 16-11-238, inclusive: (a) \"Utility\" means a railroad, electric, telephone or telegraph company, owning, leasing, maintaining, ope…

Regulations of Connecticut State AgenciesSec. 16-11-101. Record of interruptions(a) Every electric company shall notify the commission of all electric outages whenever the total customer-outage hours is equal to, or greater than two hundred, provided, outages of less than thirty …

Regulations of Connecticut State AgenciesSec. 16-11-102. Accidents(a) Every utility shall use every effort to properly warn and protect the public from danger and shall exercise all possible care to reduce the hazard to which employees, customers and others may be subjected by re…

Regulations of Connecticut State AgenciesSec. 16-11-103. Rate schedules(a) Every electric company shall keep on file, in its local office, open to public inspection, copies of all schedules of rates for each class and type of service, forms of agreement and all rules and regulati…

Regulations of Connecticut State AgenciesSec. 16-11-104. Information to customers(a) Every electric company shall, upon request, give its customers such information as is reasonable, in order that customers may secure safe, adequate and proper service. (b) Every electric company …

Regulations of Connecticut State AgenciesSec. 16-11-105. Customer bills and deposits(a) Each utility may require from any customer other than a residential customer as defined in section 16-3-200 (a) (3) or prospective customer other than a prospective residential customer as def…

Regulations of Connecticut State AgenciesSec. 16-11-106. Customer complaints and service requestsEvery electric company shall make prompt and reasonable investigation of each complaint and other service requests made to it, either at its office or in writing by any customer; and …

Regulations of Connecticut State AgenciesSec. 16-11-107. Meter reading and bill form(a) Meters shall be read each month at regular scheduled intervals, unless special permission is granted by the authority. Bills shall be rendered promptly. Estimated bills may be submitted to non…

Regulations of Connecticut State AgenciesSec. 16-11-108. Refusal or discontinuance of service(a) An electric company is not required to furnish service which could operate in parallel with generating equipment connected to the customer's system if such operation is hazardous or m…

Regulations of Connecticut State AgenciesSec. 16-11-11. Accidents(a) Every gas company shall at all times use every effort to properly warn and protect the public from danger and shall exercise all possible care to reduce the hazard to which employees, customers and others may be…

Regulations of Connecticut State AgenciesSec. 16-11-110. Adjustment of bills(a) Whenever the test of a meter reveals it to be fast by more than four per cent, the electric company shall refund to the customer such percentage of the total amount of bills covering the consumption i…

Regulations of Connecticut State AgenciesSec. 16-11-111. Company-owned equipmentElectric companies shall service and maintain any company-owned equipment on customers' premises and shall adjust thermostats, clocks, relays or time switches if necessary to provide service in accord…

Regulations of Connecticut State AgenciesSec. 16-11-112. Time switches(a) Time switches owned by the electric company for controlling equipment such as water heaters shall be of such quality as to be accurate under normal operating conditions. (b) Time switches owned by the elect…

Regulations of Connecticut State AgenciesSec. 16-11-113. FrequencyAlternating current service under normal conditions shall be supplied at sixty cycles per second and under normal conditions the deviation shall not exceed one per cent.

Regulations of Connecticut State AgenciesSec. 16-11-114. Standard voltageEvery electric company shall adopt a standard nominal voltage or standard nominal voltage conforming to modern usage, as may be required by the design if its distribution system for its entire service area o…

Regulations of Connecticut State AgenciesSec. 16-11-115. Voltage variations(a) For service rendered principally for residential or commercial purposes, the voltage variation shall not exceed an upper limit as low as practically possible, not to exceed a maximum of three per cent …

Regulations of Connecticut State AgenciesSec. 16-11-116. Establishment of delivery point(a) Every electric company shall establish each point of delivery as an independent customer and shall calculate the amount of the bill accordingly. Any other arrangement shall require prior a…

Regulations of Connecticut State AgenciesSec. 16-11-117. Meter locationEach electric company may prescribe rules for the location of meters. All meters shall be in an accessible location. When located inside a building, the meter shall be installed as near as practicable to the p…

Regulations of Connecticut State AgenciesSec. 16-11-118. Measurement(a) All electricity sold to customers shall be measured by commercially acceptable measuring devices owned and maintained by the electric company, except where it is impracticable to measure certain loads. (b) Ev…

Regulations of Connecticut State AgenciesSec. 16-11-119. Multipliers and test constants(a) Meters operating in conjunction with instrument transformers shall have the multiplier plainly marked on the meters or otherwise suitably marked. (b) The watthour constant for the meter its…

Regulations of Connecticut State AgenciesSec. 16-11-12. Gas leaks(a) A systematic inspection program shall be maintained for the purpose of detecting leaks and observing conditions which might cause or be connected with possible leaks. Leakage inspection may be accomplished by an…

Regulations of Connecticut State AgenciesSec. 16-11-120. Accuracy of watthour meters(a) A watthour meter that has an incorrect register constant, test constant, gear ratio to dial train, or which creeps (that is, registers on no load), shall not be placed in service or allowed to…

Regulations of Connecticut State AgenciesSec. 16-11-121. Accuracy of demand metersAll demand meters shall be accurate to within plus or minus two per cent of full scale. The timing element shall be accurate to within plus or minus two percent.

Regulations of Connecticut State AgenciesSec. 16-11-122. Instrument transformers(a) Meters used in conjunction with instrument transformers shall be adjusted so that the overall accuracies will come within the limits specified in subsections (a), (b) and (c) of section 16-11-120 …

Regulations of Connecticut State AgenciesSec. 16-11-123. LaboratoriesEach electric company shall maintain adequate laboratories, meter testing shops, secondary standards, instruments and facilities to determine the accuracy of meters and measuring devices generally used by the el…

Regulations of Connecticut State AgenciesSec. 16-11-124. Equipment requiredEach electric company shall maintain (1) one or more portable rotating standards of capacity and voltage range adequate to test all watthour meters used by the electric company; (2) portable indicating ins…