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89 chapters · 973 sections in this title.
D.C. Code § 7-2071.01 Definitions
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For the purposes of this chapter, the term: (1) “Accessible” means providing: (A) The program’s written materials in Spanish and English, and in other languages when required by Title VI of the Civil Rights Act of 1964, approved July 2, 1964 (78 Stat. 252; 42 U.S.C. § 2000d et se…
D.C. Code § 7-2071.02 Establishment of the Health Care and Public Benefits Ombudsman Program
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(a) DHCF shall establish the Health Care and Public Benefits Ombudsman Program by contracting with a qualified private, community-based, nonprofit corporation, organization, or consortia of organizations, with offices located in the District, to operate the program. If DHCF is un…
D.C. Code § 7-2071.03 Program evaluation
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(a) DHCF shall develop criteria to be used in evaluating the performance of the Ombudsman Program. (b)(1) DHCF shall obtain, biannually, an independent evaluation of the Ombudsman Program through an academic group or other independent, private-sector organization or the Office of…
D.C. Code § 7-2071.04 Duties
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The Ombudsman Program shall provide the following accessible services: (1) Assist consumers in resolving problems concerning health care bills, health coverage, access to health care, and public benefits by referring consumers to appropriate regulatory agencies when their problem…
