1. Prohibition of certain fees. Except as authorized by federal law and regulation, a customer of a person may not be penalized by that person for opting out of receiving from the person a billing statement by electronic record rather than in paper form. A person may offer an incentive to a customer to accept a billing statement from the person by electronic record rather than in paper form.
For purposes of this subsection, "billing statement" means a monthly or periodic account statement that a person is required to provide to a customer under federal or state law, regulation or rule. This subsection does not prohibit a person from charging a reasonable fee for providing a replacement statement, a statement covering a custom date range or a statement requested for financial or legal purposes or for fulfilling any other labor-intensive or nonroutine request to provide copies of statements, as long as the fee is fully disclosed to and authorized by the customer prior to the copies being provided.
2. Exemption.