(2) The services described in subsection (1) of this section must:
(a) Include a minimum of 24 hours of services, in addition to labor and delivery services, regardless of birth outcome, with an option for the authority or a coordinated care organization to approve additional hours based on need;
(b) Be sufficient to support recipients’ robust maternal health and support positive birth outcomes; and
(c) Be provided:
(A) By an individual or organization from the community of the recipient, using language, structures and settings familiar to members of the community; or
(B) If an individual or organization from the community of the recipient is not available, by a provider that has received cultural competency training within the preceding three years.
(3) Access to doulas, lactation counselors and lactation educators:
(a) Must be made available without a referral from another health care provider; and
(b) May not require a signature from or supervision by any other health care provider, except as necessary to approve additional hours based on need as described in subsection (2)(a) of this section.
(4) A coordinated care organization shall make information about how to access services provided by a doula, lactation counselor or lactation educator available on a website operated by or on behalf of the coordinated care organization and shall provide the information in print whenever a printed explanation of benefits is available. [2017 c.281 §4; 2025 c.539 §7]