Pharmacy benefits managers must exercise good faith and fair dealing; phone number required; sharing information

S.C. Code Ann. § 38-71-2235, under Title 38, Chapter 71.

S.C. Code Ann. § 38-71-2235

(A) A pharmacy benefits manager must perform its duties to a health benefit plan or health care insurer exercising good faith and fair dealing. (B) A pharmacy benefits manager must provide during normal business hours a phone number through which a pharmacy or pharmacist can obtain answers within a reasonable time to questions regarding networks, patient benefits, appeals, and other contractual or service issues. (C) A pharmacy benefits manager may not prohibit a pharmacy services administrative organization or pharmacy from sharing information directly with the department.