Title 12 › CHAPTER 53 — WALL STREET REFORM AND CONSUMER PROTECTION › SUBCHAPTER V — BUREAU OF CONSUMER FINANCIAL PROTECTION › Part E — Enforcement Powers › § 5567
Protects people who do work related to consumer financial products from being fired or treated badly for speaking up. It covers four kinds of protected actions: giving information to an employer or government, testifying in related proceedings, starting a legal action under federal consumer finance law, or refusing to take part in something the worker reasonably thinks breaks the law. A "covered employee" means anyone doing tasks tied to offering or providing a consumer financial product or service. If someone thinks they were punished for one of these actions, they must file a complaint with the Secretary of Labor within 180 days. The Secretary tells the accused person about the claim, the evidence, and how they can respond. Within 60 days the Secretary must start an investigation and decide if there is reasonable cause. If so, the Secretary can issue a preliminary order with relief. Either side has 30 days to object and ask for a hearing. The person bringing the complaint must first show some evidence that the protected action was a contributing factor in the bad job action. The employer can avoid liability only by clear and convincing proof that it would have acted the same way anyway. After any hearing, the Secretary must issue a final order within 120 days. Remedies can include stopping the violation, reinstatement with back pay, compensatory damages, and payment of costs and fees. If the Secretary does not act in 210 days after filing (or 90 days after a written determination), the worker may sue in federal court for a full new review. Workers cannot waive these rights in advance, and pre-dispute arbitration clauses cannot block claims here, except that arbitration in a collective bargaining agreement may apply to refusals to do illegal acts unless the Bureau says otherwise. A frivolous complaint can cost the complainant up to $1,000 in fees.
Full Legal Text
Banks and Banking, Source: USLM XML via OLRC
Legislative History
Reference
Citation
12 U.S.C. § 5567
Title 12, Banks and Banking
Last Updated
Sep 23, 2026
Release point: 119-110