§1692b — Title 15 Commerce and Trade | U.S. Code

Summary

When a debt collector asks someone else where a consumer lives, they must say who they are and that they are checking or fixing the consumer’s location. They should only give their employer’s name if the person asks. They may not say the consumer owes money. They must not contact that person more than once unless asked or if the first answer seemed wrong or incomplete. No postcards or mail can show it’s about debt collection. If the collector knows (or can easily find) the consumer’s lawyer and the lawyer’s contact, the collector must deal only with the lawyer unless the lawyer fails to reply in a reasonable time.

Title 15, §1692b

Commerce and Trade — Source: USLM XML via OLRC

Any debt collector communicating with any person other than the consumer for the purpose of acquiring location information about the consumer shall—

(1)identify himself, state that he is confirming or correcting location information concerning the consumer, and, only if expressly requested, identify his employer;

(2)not state that such consumer owes any debt;

(3)not communicate with any such person more than once unless requested to do so by such person or unless the debt collector reasonably believes that the earlier response of such person is erroneous or incomplete and that such person now has correct or complete location information;

(4)not communicate by post card;

(5)not use any language or symbol on any envelope or in the contents of any communication effected by the mails or telegram that indicates that the debt collector is in the debt collection business or that the communication relates to the collection of a debt; and

(6)after the debt collector knows the consumer is represented by an attorney with regard to the subject debt and has knowledge of, or can readily ascertain, such attorney’s name and address, not communicate with any person other than that attorney, unless the attorney fails to respond within a reasonable period of time to communication from the debt collector.

Statutory Notes and Related Subsidiaries

Effective Date

Section effective upon the expiration of six months after Sept. 20, 1977, see section 819 of Pub. L. 90–321, as added by Pub. L. 95–109, set out as a note under section 1692 of this title.

§1692b Acquisition of Location Information

Summary

Title 15, §1692b

Notes & Related Subsidiaries

Statutory Notes and Related Subsidiaries

Effective Date

Citations & Metadata