Title 15 › Chapter 59— RETAIL POLICIES FOR NATURAL GAS UTILITIES › § 3204
State regulators (for the utilities they control) or a nonregulated gas company must set rules about when gas can be shut off. They cannot cut service unless they first give the customer a fair advance notice that explains the customer's rights and how to challenge the shutoff. If shutting off gas would be especially dangerous to a person’s health, the company must not disconnect service when the customer shows they cannot pay the bill or can pay only by installments. Three terms are defined: "advertising" means commercial messages sent to many people by media; "political advertising" means ads trying to influence opinion about laws, government actions, elections, or major public issues; "promotional advertising" means ads asking people to use the utility’s service or buy related equipment. Political and promotional ads do not include messages about saving gas or reducing peak use, ads required by law (including certain energy conservation notices), notices about outages or safety, job openings, promotions for energy-efficient products, or explanations of rates and hearing notices.
Full Legal Text
Commerce and Trade — Source: USLM XML via OLRC
Legislative History
Reference
Citation
15 U.S.C. § 3204
Title 15 — Commerce and Trade
Last Updated
Apr 3, 2026
Release point: 119-73not60