PRIA, Government Policy, Made Personal

Summary

The law stops IRS tax collectors from contacting you in certain ways when trying to collect unpaid taxes. They cannot call or visit at unusual or clearly inconvenient times or places. They must deal with a person you have authorized to represent you if they know who that person is, unless that representative does not reply in a reasonable time or agrees to direct contact with you. They also may not contact you at work if your employer forbids it. If they don’t know otherwise, they should assume a convenient time is after 8 a.m. and before 9 p.m. local time. The IRS also must not harass, threaten, or abuse anyone while collecting taxes. That includes threats of violence or crime, using obscene or clearly abusive language, repeatedly calling to annoy someone, or making calls without clearly saying who is calling (except as allowed by rules like section 804 of the Fair Debt Collection Practices Act). You can bring a civil action for violations under section 7433.

Title 26, §6304

Internal Revenue Code, Source: USLM XML via OLRC

(a)Communication with the taxpayer

Without the prior consent of the taxpayer given directly to the Secretary or the express permission of a court of competent jurisdiction, the Secretary may not communicate with a taxpayer in connection with the collection of any unpaid tax—

(1)at any unusual time or place or a time or place known or which should be known to be inconvenient to the taxpayer;

(2)if the Secretary knows the taxpayer is represented by any person authorized to practice before the Internal Revenue Service with respect to such unpaid tax and has knowledge of, or can readily ascertain, such person’s name and address, unless such person fails to respond within a reasonable period of time to a communication from the Secretary or unless such person consents to direct communication with the taxpayer; or

(3)at the taxpayer’s place of employment if the Secretary knows or has reason to know that the taxpayer’s employer prohibits the taxpayer from receiving such communication.

In the absence of knowledge of circumstances to the contrary, the Secretary shall assume that the convenient time for communicating with a taxpayer is after 8 a.m. and before 9 p.m., local time at the taxpayer’s location.

(b)Prohibition of harassment and abuse

The Secretary may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of any unpaid tax. Without limiting the general application of the foregoing, the following conduct is a violation of this subsection: (1)

(2)The use of obscene or profane language or language the natural consequence of which is to abuse the hearer or reader.

(3)Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number.

(4)Except as provided under rules similar to the rules in section 804 of the Fair Debt Collection Practices Act (15 U.S.C. 1692b), the placement of telephone calls without meaningful disclosure of the caller’s identity.

(c)Civil action for violations of section

For civil action for violations of this section, see section 7433.

Notes & Related Subsidiaries

Editorial Notes

Prior Provisions

A prior section 6304, act Aug. 16, 1954, ch. 736, 68A Stat. 776, related to a cross reference to section 4504 and 4601 for collection under the Tariff Act of 1930, prior to repeal by Pub. L. 94–455, title XIX, § 1906(a)(18), (d)(1), Oct. 4, 1976, 90 Stat. 1825, 1835, effective on first day of first month which begins more than 90 days after Oct. 4, 1976.

Statutory Notes and Related Subsidiaries

Effective Date

Pub. L. 105–206, title III, § 3466(c), July 22, 1998, 112 Stat. 769, provided that: “The

Amendments

made by this section [enacting this section] shall take effect on the date of the enactment of this Act [July 22, 1998].”

§6304 Fair Tax Collection Practices