2026-08270NoticeWallet

FCC Reviews Text-to-911 Forms for Efficiency Tweaks

Published Date: 4/29/2026

Notice

Summary

The FCC is checking in on its paperwork for the Text-to-911 service to make sure it’s useful and not too much work for businesses and governments. They want your thoughts by June 29, 2026, especially on how to make the process easier and less costly. This review affects over 2,500 organizations who report annually, helping keep emergency texting smooth and efficient.

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Analyzed Economic Effects

4 provisions identified: 2 benefits, 1 costs, 1 mixed.

PSAP Registration and Routing Deadlines

The rules require covered text providers to be capable of supporting text-to-911 by December 31, 2014, and to begin routing all 911 text messages to a Public Safety Answering Point (PSAP) by June 30, 2015 or within six months of a valid PSAP request, whichever is later. PSAPs may register as text-ready in a PSAP database or provide other written notification; providers agreeing to alternate implementation timeframes must notify the FCC within 30 days of that agreement.

Real-Time Text (RTT) Transition Rules

Commercial Mobile Radio Service (CMRS) providers must be capable of transmitting 911 calls from people with speech or hearing disabilities by means other than handsets (e.g., TTY), and providers that choose Real-Time Text (RTT) instead of TTY must begin delivering RTT communications in RTT format within six months after a valid PSAP request, to the extent achievable for manufacturers.

Annual Text-to-911 Reporting Burden

About 2,520 organizations (for‑profit businesses and State, local, or Tribal governments) must respond to Text-to-911 information collections, producing 55,094 responses annually. The FCC estimates the total annual burden at 91,260 hours, with each response taking about 1–8 hours and the collection listed under OMB Control Number 3060-1204.

No Annual Monetary Cost to Respondents

The FCC states the Total Annual Cost for this information collection is 'None' while reporting a Total Annual Burden of 91,260 hours for respondents under OMB Control Number 3060-1204.

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Key Dates

Published Date
Comments Due
4/29/2026
6/29/2026

Department and Agencies

Department
Independent Agency
Agency
Federal Communications Commission
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