FCC's 'Delete, Delete, Delete' Push for Simpler Broadband Info
Published Date: 12/3/2025
Proposed Rule
Summary
The FCC wants to make broadband info simpler by cutting some rules that make providers share lots of details, like reading labels over the phone or listing old fees. This affects internet companies and customers, aiming to save time and money while keeping info clear. Comments on these changes are open until January 2, 2026, so jump in and share your thoughts!
Analyzed Economic Effects
7 provisions identified: 1 benefits, 6 costs, 0 mixed.
No more phone-read broadband labels
You could lose the ability to have a provider read the official broadband label to you over the phone if the FCC adopts this proposal. The FCC proposes to exclude telephone calls from the definition of “point of sale,” and is seeking comment on that change.
Aggregate state/local pass-through fees allowed
The FCC proposes to let providers stop listing state and local pass-through fees that vary by location line-by-line on the broadband label and instead show an aggregate or an "up to" amount. The FCC asks if the label should show the precise amount or only a maximum.
Multilingual label display could be cut
The FCC seeks comment on streamlining or eliminating label requirements that it views as unduly burdensome, including the multilingual display requirement. If adopted, labels may no longer be required in additional non-English languages beyond marketing languages providers already use.
Remove Affordable Connectivity Program info
The FCC proposes permanently removing Affordable Connectivity Program (ACP) information from broadband labels because the ACP ended on June 1, 2024. The Commission says including information about a program that no longer exists would be confusing.
Labels may be dropped from account portals
The FCC proposes to eliminate the rule that requires providers to display broadband labels inside customers' account portals. The Commission notes labels in portals can become outdated as data and prices change.
No requirement for machine-readable labels
The FCC proposes to end the requirement that providers publish broadband label data in machine-readable spreadsheet files and host all labels at a single dedicated URL. The Commission questions whether machine readability meaningfully helps consumers.
End two-year archive requirement
The FCC proposes to eliminate the requirement that providers archive broadband labels for at least two years after a service is no longer offered to new customers. The Commission asks whether the archive provides value to consumers or aids enforcement.
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Key Dates
Department and Agencies
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