ColoradoHB26-14242026 Regular SessionHouseWALLET

Transportation Network Company Consumer Protection

Sponsored By: Jenny Willford (Democratic), Katie Wallace (Democratic), Lisa Cutter (Democratic), Meg Froelich (Democratic)

Signed by Governor

Business & Economic DevelopmentLabor & EmploymentTelecommunications & Information TechnologyTransportation & Motor Vehicles

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Bill Overview

Analyzed Economic Effects

10 provisions identified: 6 benefits, 0 costs, 4 mixed.

New rideshare safety and account rules

Beginning January 1, 2027, companies must enforce policies against imposter drivers, account renting or sharing, assaults, and homicide. Companies with at least 20,000 monthly rides have three months to comply; smaller companies have six months. For unaccompanied children under 15, a parent must be present at pickup or authorize the ride through an approved family account. Drivers generally can refuse rides from suspected unauthorized accounts without penalty, but must report covered convictions or pleas. Companies must address crimes against drivers and send policy updates to drivers, the Attorney General, and state commission within 10 business days. Policies must be available in the driver's platform language; deactivation policies require English, Spanish, Arabic, and up to three additional languages set by rule. Exemptions from four specified requirements apply when at least 90% of drivers follow the applicable commission rules and either 75% of riders are minors or 90% of revenue comes from qualifying school or government contracts.

Criminal records limit rideshare driving work

The law tightens driver eligibility to protect riders, but bars some people from rideshare work. A drug- or alcohol-related DUI conviction or guilty or no-contest plea within seven years before applying disqualifies a driver. Listed serious offenses have no time limit, including fraud, sexual offenses, felony property crimes, violence, and specified domestic violence, stalking, or menacing offenses. Indecent exposure, public indecency, and comparable offenses elsewhere also count. A confirmed prior removal from a regulated transportation service for a listed offense also bars rideshare driving.

Driver reviews add scrutiny and safeguards

Covered complaints require a company-paid background check and a review of whether the driver should lose platform access. Reviews must start within seven business days after the company receives qualifying serious felony allegations through complaints or specified officials. Permanent removals require meaningful human review, and drivers can challenge deactivation through an internal review. Covered complainants can choose platform and email updates about the challenge's result. Companies cannot change ratings or invent default ratings; negative ratings driven by fraud or bias cannot count in covered reviews. Companies may delete ratings or reviews plausibly driven by fraud or bias. By June 1, 2028, the state commission must set rules for sharing information that counts against or clears drivers.

Privacy protections for rideshare personal data

Beginning January 1, 2027, companies must get consent before collecting drivers' or riders' biometric data, such as identifying body traits. Collection and processing must follow Colorado privacy law. By June 1, 2028, the state commission must set data storage, use, retention, and access rules, including complainant access. Until those rules are adopted, companies must keep ride recordings for 30 days. A complaint against the company filed with the commission or an active law-enforcement investigation requires retention for one year or until the investigation ends, whichever is longer.

Regular background checks for rideshare drivers

Rideshare companies must check each driver's criminal history every six months while the driver works on their network. Companies with at least 20,000 monthly rides must pay for these checks. Each company must share check results with the driver. Companies with at least 1,500 drivers must also ensure drivers pass an initial check before driving.

Ride recording protections without extra fares

Companies with at least 20,000 monthly rides cannot charge more solely because a rider chooses audio and video recording. By June 1, 2028, the state commission must set recording rules for large and smaller companies. Rules must cover driver and rider choices, ownership, access, encryption, storage, notices, retention, and compliance deadlines. They must also address platform integration, technology failures, and conditions for reimbursing drivers for recording technology. Until rules are adopted, large companies must try to obtain safety-incident recordings and keep received recordings at least 30 days. Notice of a complaint or active investigation within 30 days after the ride requires retention for one year after the ride or until the investigation ends, whichever is longer. Smaller-company rules exclude operators with at least 90% compliant drivers and either at least 75% minor riders or 90% qualifying school or government contract revenue.

Rideshare contracts cannot erase legal rights

Beginning January 1, 2027, rideshare contracts cannot waive covered state-law rights or Colorado Consumer Protection Act claims. This protection applies except where federal law overrides it. Contracts must also follow federal protections for sexual-assault and sexual-harassment disputes. Predispute arbitration agreements and group-action waivers are unenforceable for those disputes to the extent federal law requires.

Public safety reports for rideshare users

Starting February 1, 2027, covered companies must report the previous year's safety and discrimination incidents annually. Reports go to the state commission, Attorney General, and all state lawmakers, with drivers' and riders' identifying information removed. Reports cover assaults, threats, stalking, harassment, theft, homicide, discriminatory conduct, and crashes, including property damage over $5,000. Companies must report injury crashes within 30 days and keep a three-year crash registry with dates, locations, drivers, injuries or deaths, and police report numbers. The commission must publish reports and review safety trends. Companies are exempt with at least 90% compliant drivers and either at least 75% minor riders or 90% revenue from qualifying school or government contracts.

Stronger enforcement of rideshare consumer protections

Beginning January 1, 2027, the state commission can fine rideshare companies up to $1,500 per covered violation. It must consider company size, and penalties do not block separate civil lawsuits or other legal remedies. Other unlisted violations of the covered transportation laws carry penalties capped at $1,100 per violation. After a commission complaint, the commission can inspect company records reasonably needed for oversight. Companies must answer complaint-related subpoenas or search warrants from courts or specified authorities within 72 hours, unless the requester agrees otherwise.

Safety training and safer rideshare conduct

Rideshare companies must provide regular safety training to drivers and riders. By June 1, 2028, the state commission must set training rules, including how often training happens. Companies must also prohibit drivers and riders from offering, selling, or providing food or drinks during rides. Factory-sealed items, sharing between riders in the same party, and emergency items remain allowed.

Sponsors & Cosponsors

Sponsors

  • Jenny Willford

    Democratic • House

  • Katie Wallace

    Democratic • Senate

  • Lisa Cutter

    Democratic • Senate

  • Meg Froelich

    Democratic • House

Cosponsors

  • Amy Paschal

    Democratic • House

  • Brianna Titone

    Democratic • House

  • Cecelia Espenoza

    Democratic • House

  • Eliza Hamrick

    Democratic • House

  • Emily Sirota

    Democratic • House

  • Gretchen Rydin

    Democratic • House

  • Meghan Lukens

    Democratic • House

  • Manny Rutinel

    Democratic • House

  • Regina English

    Democratic • House

  • Sen. A. Benavidez

    Affiliation unavailable

  • Judy Amabile

    Democratic • Senate

  • Jessie Danielson

    Democratic • Senate

  • Matt Ball

    Democratic • Senate

Roll Call Votes

All Roll Calls

Yes: 273 • No: 100

House vote • 5/13/2026

Senate amendments: Concur

Yes: 43 • No: 21

Senate vote • 5/13/2026

Third reading: Bill

Yes: 23 • No: 12

House vote • 5/13/2026

Senate amendments: Repass

Yes: 43 • No: 21

Senate vote • 5/11/2026

Refer House Bill 26-1424, as amended, to the Committee of the Whole.

Yes: 6 • No: 3

House vote • 5/9/2026

Third reading: Bill

Yes: 44 • No: 18

House vote • 5/9/2026

Third reading: Perm

Yes: 60 • No: 3

House vote • 5/9/2026

Third reading: Amd (l.023)

Yes: 46 • No: 17

House vote • 4/30/2026

Refer House Bill 26-1424, as amended, to the Committee of the Whole.

Yes: 8 • No: 5

Actions Timeline

  1. Governor Signed

    6/2/2026House
  2. Signed by the Speaker of the House

    5/22/2026House
  3. Signed by the President of the Senate

    5/22/2026Senate
  4. Sent to the Governor

    5/22/2026House
  5. Senate Third Reading Laid Over Daily - No Amendments

    5/13/2026Senate
  6. Senate Third Reading Passed - No Amendments

    5/13/2026Senate
  7. House Considered Senate Amendments - Result was to Concur - Repass

    5/13/2026House
  8. Introduced In Senate - Assigned to Transportation & Energy

    5/11/2026Senate
  9. Senate Committee on Transportation & Energy Refer Amended to Senate Committee of the Whole

    5/11/2026Senate
  10. Senate Second Reading Special Order - Passed with Amendments - Committee

    5/11/2026Senate
  11. House Third Reading Passed with Amendments - Floor

    5/9/2026House
  12. House Second Reading Special Order - Passed with Amendments - Committee, Floor

    5/8/2026House
  13. House Second Reading Special Order - Laid Over Daily - No Amendments

    5/7/2026House
  14. House Second Reading Laid Over Daily - No Amendments

    5/5/2026House
  15. House Committee on Business Affairs & Labor Refer Amended to House Committee of the Whole

    4/30/2026House
  16. Introduced In House - Assigned to Business Affairs & Labor

    4/27/2026House

Bill Text

  • Engrossed

  • Final Act

  • House Business Affairs & Labor Preamend

  • Introduced

  • Reengrossed

  • Rerevised

  • Revised

  • Senate Transportation & Energy Preamend

  • Signed Act

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