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ColoradoHB26-14242026 Regular SessionHouseWALLET

Transportation Network Company Consumer Protection

Sponsored By: Jenny Willford (Democratic), Katie Wallace (Democratic), Lisa Cutter (Democratic), Meg Froelich (Democratic)

Signed by Governor

Business & Economic DevelopmentLabor & EmploymentTelecommunications & Information TechnologyTransportation & Motor Vehicles

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Bill Overview

Analyzed Economic Effects

7 provisions identified: 4 benefits, 0 costs, 3 mixed.

Fairer ratings and deactivation reviews for drivers

Starting January 1, 2027, ride apps cannot change ratings or give automatic ratings. They may remove ratings that look like fraud or bias, and they cannot use biased ratings to deactivate a driver. If a driver challenges a deactivation, the company must do an internal reconsideration and offer the complainant updates by app and email. By June 1, 2028, the state will set a process for companies to share both adverse and clearing information about driver deactivations.

Recording and privacy rules for rides

Starting January 1, 2027, riders and drivers can opt in to audio or video recording of rides under state rules. Large apps (20,000+ rides a month) cannot charge extra just because a rider opts in. Until final rules are issued by June 1, 2028, apps must keep ride recordings at least 30 days, and up to one year if a complaint is filed or police are investigating; large apps must also try to obtain incident recordings from rider or driver devices. The commission will set detailed rules by June 1, 2028 on opt‑in, deletion, access, storage, encryption, retention, and complainant access. Apps must follow the Colorado Privacy Act for data and cannot collect biometric data without consent.

New safety policies and training for ride apps

Starting January 1, 2027, ride apps must adopt clear safety and operations policies. Large apps have three months; small apps have six months. Policies must cover fake drivers, assaults, unaccompanied youth, driver refusals without penalty, deactivation steps, training, and driver crime reporting. Policies go to the attorney general, the commission, and every driver, and must appear in the driver's app language. Deactivation rules must be in English, Spanish, Arabic, and up to three more common languages, start reviews within seven business days after notice of certain felonies, and include meaningful human review. Apps must send policy updates within ten business days and must ban giving or selling non–factory‑sealed food or drinks, except same‑party sharing or emergencies.

Tougher checks and bans for drivers

Beginning January 1, 2027, ride apps must run a criminal history check on every driver every six months. Large apps (20,000+ rides a month) must pay for these checks and must also pay for a new check after certain serious complaints, then review the driver for possible deactivation. Drivers get a copy of each check result. Drivers are disqualified for a DUI within the last 7 years and for any time convictions like fraud, sexual offenses, violent felonies, stalking, or indecent exposure. Comparable out‑of‑state offenses also bar driving.

Contracts cannot waive consumer rights

Starting January 1, 2027, contract terms that take away rights in this law or your right to sue under the Colorado Consumer Protection Act are void. Predispute arbitration and joint‑action waivers must follow federal law. Claims for sexual assault or sexual harassment cannot be forced into arbitration where federal law bars it.

More safety reporting and enforcement

Beginning February 1, 2027 and every year after, ride apps must send safety and crash counts to the commission, the attorney general, and lawmakers, with personal details removed. Apps must keep a crash registry for three years and report qualifying ride crashes within 30 days. Starting January 1, 2027, the commission can inspect company records, and companies must answer subpoenas or warrants about a complaint within 72 hours. The commission may fine a company up to $1,500 per violation.

Tailored rules for youth-focused services

Starting January 1, 2027, some ride services get tailored rules. A company qualifies if at least 75% of its riders are minors or at least 90% of its revenue comes from school or government contracts, and at least 90% of its drivers follow commission rules. For these companies, several requirements in this section do not apply.

Sponsors & Cosponsors

Sponsors

  • Jenny Willford

    Democratic • House

  • Katie Wallace

    Democratic • Senate

  • Lisa Cutter

    Democratic • Senate

  • Meg Froelich

    Democratic • House

Cosponsors

  • Amy Paschal

    Democratic • House

  • Brianna Titone

    Democratic • House

  • Cecelia Espenoza

    Democratic • House

  • Eliza Hamrick

    Democratic • House

  • Emily Sirota

    Democratic • House

  • Gretchen Rydin

    Democratic • House

  • Meghan Lukens

    Democratic • House

  • Manny Rutinel

    Democratic • House

  • Regina English

    Democratic • House

  • Sen. A. Benavidez

    Affiliation unavailable

  • Judy Amabile

    Democratic • Senate

  • Jessie Danielson

    Democratic • Senate

  • Matt Ball

    Democratic • Senate

Roll Call Votes

No roll call votes available for this bill.

Actions Timeline

  1. Governor Signed

    6/2/2026House

  2. Signed by the Speaker of the House

    5/22/2026House

  3. Signed by the President of the Senate

    5/22/2026Senate

  4. Sent to the Governor

    5/22/2026House

  5. Senate Third Reading Laid Over Daily - No Amendments

    5/13/2026Senate

  6. Senate Third Reading Passed - No Amendments

    5/13/2026Senate

  7. House Considered Senate Amendments - Result was to Concur - Repass

    5/13/2026House

  8. Introduced In Senate - Assigned to Transportation & Energy

    5/11/2026Senate

  9. Senate Committee on Transportation & Energy Refer Amended to Senate Committee of the Whole

    5/11/2026Senate

  10. Senate Second Reading Special Order - Passed with Amendments - Committee

    5/11/2026Senate

  11. House Third Reading Passed with Amendments - Floor

    5/9/2026House

  12. House Second Reading Special Order - Passed with Amendments - Committee, Floor

    5/8/2026House

  13. House Second Reading Special Order - Laid Over Daily - No Amendments

    5/7/2026House

  14. House Second Reading Laid Over Daily - No Amendments

    5/5/2026House

  15. House Committee on Business Affairs & Labor Refer Amended to House Committee of the Whole

    4/30/2026House

  16. Introduced In House - Assigned to Business Affairs & Labor

    4/27/2026House

Bill Text

  • Engrossed

    PDF

  • Final Act

    PDF

  • House Business Affairs & Labor Preamend

    PDF

  • Introduced

    PDF

  • Reengrossed

    PDF

  • Rerevised

    PDF

  • Revised

    PDF

  • Senate Transportation & Energy Preamend

    PDF

  • Signed Act

    PDF

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