IllinoisSB3066104th General Assembly (2025–2026)SenateWALLET

CONSUMERS-SERVICE APPOINTMENTS

Sponsored By: Christopher Belt (Democratic)

Signed by Governor

Summary

Amends the Consumer Fraud and Deceptive Business Practices Act. Provides that, if a person provides a service to a consumer and the provision of the service requires entry to the consumer's dwelling or requires the consumer to be present at the consumer's property for the service to be provided, the service provider shall: (1) schedule an appointment with the consumer; and (2) provide the consumer with reasonable notice of an estimated time or range of times during which the service provider will arrive to provide the service. Provides that, if the service provider fails satisfy those requirements or arrive within 30 minutes of the stated time, the service provider shall not charge the consumer any fee or additional charge if the consumer is not present when the service provider arrives. Provides that a violation of the provision constitutes an unlawful practice within the meaning of the Act.

assignmentsjudiciaryconsumer protection

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Bill Overview

Analyzed Economic Effects

1 provisions identified: 1 benefits, 0 costs, 0 mixed.

Consumers get stronger appointment protections

For services that need to enter your home or require you to be at the property, providers must schedule an appointment and give a reasonable arrival estimate. If the estimated window is longer than 2 hours, the provider must call no later than 1 hour before arrival with an exact time. A voicemail counts if you do not answer. If the provider misses required notice or arrives more than 30 minutes after the time stated in the call or voicemail, it cannot charge you a fee if you are absent. The Attorney General and State’s Attorneys can seek to stop repeated violations, and a person who suffers actual damage can bring a case under the state consumer fraud law.

Sponsors & Cosponsors

Sponsor

  • Christopher Belt

    Democratic • Senate

Cosponsors

  • Doris Turner

    Democratic • Senate

  • Elgie R. Sims, Jr.

    Democratic • Senate

  • Graciela Guzmán

    Democratic • Senate

  • Javier L. Cervantes

    Democratic • Senate

  • Lakesia Collins

    Democratic • Senate

  • Laura Ellman

    Democratic • Senate

  • Linda Holmes

    Democratic • Senate

  • Matt Hanson

    Democratic • House

  • Michael W. Halpin

    Democratic • Senate

  • Napoleon Harris III

    Democratic • Senate

  • Paul Faraci

    Democratic • Senate

  • Rachel Ventura

    Democratic • Senate

  • Rita Mayfield

    Democratic • House

  • Suzy Glowiak Hilton

    Democratic • Senate

Roll Call Votes

All Roll Calls

Yes: 150 • No: 43

House vote • 5/21/2026

Third Reading - Short Debate - Passed

Yes: 70 • No: 40

House vote • 5/5/2026

Do Pass / Short Debate Consumer Protection Committee;

Yes: 6 • No: 3

Senate vote • 4/16/2026

Third Reading - Passed;

Yes: 57 • No: 0

Senate vote • 4/15/2026

Senate Floor Amendment No. 2 Recommend Do Adopt Judiciary;

Yes: 9 • No: 0

Senate vote • 2/19/2026

Do Pass as Amended Judiciary;

Yes: 8 • No: 0

Actions Timeline

  1. Public Act . . . . . . . . . 104-0656

    7/24/2026Senate
  2. Effective Date January 1, 2027

    7/24/2026Senate
  3. Governor Approved

    7/24/2026Senate
  4. Sent to the Governor

    6/18/2026Senate
  5. Added Alternate Co-Sponsor Rep. Matt Hanson

    5/21/2026House
  6. Passed Both Houses

    5/21/2026Senate
  7. Third Reading - Short Debate - Passed 070-040-000

    5/21/2026House
  8. Placed on Calendar Order of 3rd Reading - Short Debate

    5/19/2026House
  9. Second Reading - Short Debate

    5/19/2026House
  10. Placed on Calendar 2nd Reading - Short Debate

    5/6/2026House
  11. Do Pass / Short Debate Consumer Protection Committee; 006-003-000

    5/5/2026House
  12. Assigned to Consumer Protection Committee

    4/27/2026House
  13. Referred to Rules Committee

    4/17/2026House
  14. First Reading

    4/17/2026House
  15. Chief House Sponsor Rep. Rita Mayfield

    4/17/2026House
  16. Arrived in House

    4/17/2026House
  17. Added as Chief Co-Sponsor Sen. Javier L. Cervantes

    4/16/2026Senate
  18. Added as Co-Sponsor Sen. Napoleon Harris III

    4/16/2026Senate
  19. Added as Co-Sponsor Sen. Lakesia Collins

    4/16/2026Senate
  20. Third Reading - Passed; 057-000-000

    4/16/2026Senate
  21. Placed on Calendar Order of 3rd Reading

    4/16/2026Senate
  22. Senate Floor Amendment No. 2 Adopted; Belt

    4/16/2026Senate
  23. Recalled to Second Reading

    4/16/2026Senate
  24. Senate Floor Amendment No. 2 Recommend Do Adopt Judiciary; 009-000-000

    4/15/2026Senate
  25. Senate Floor Amendment No. 2 Assignments Refers to Judiciary

    4/14/2026Senate

Bill Text

  • Engrossed

  • Enrolled

  • Introduced

  • Senate Amendment 1

  • Senate Amendment 2

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