South CarolinaS 0697126th General Assembly (2025-2026)Senate

AN ACT TO AMEND THE SOUTH CAROLINA CODE OF LAWS TO TRANSFER THE SOUTH CAROLINA 211 NETWORK TO THE DEPARTMENT OF CONSUMER AFFAIRS; TO AMEND THE SOUTH CAROLINA CODE OF LAWS BY ADDING PART 7 TO CHAPTER 6, TITLE 37, SO AS TO ESTABLISH THE SOUTH CAROLINA 211 NETWORK WITHIN THE DEPARTMENT OF CONSUMER AFFAIRS, TO SET FORTH THE REQUIREMENTS AND DUTIES OF THE 211 LEAD ENTITY, AND TO SET FORTH SELECTION CRITERIA FOR APPROVED 211 SERVICE PROVIDERS; AND BY AMENDING SECTION 1-11-770, RELATING TO THE SOUTH CAROLINA 211 NETWORK, SO AS TO MAKE CONFORMING CHANGES.

Sponsored By: Michael W. Gambrell (Republican)

Signed by Governor

Summary

211 Network

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Bill Overview

Analyzed Economic Effects

3 provisions identified: 2 benefits, 0 costs, 1 mixed.

Consumer Affairs now runs statewide 2-1-1

Beginning July 1, 2026, the Department of Consumer Affairs runs South Carolina’s 2-1-1 help line. The department is authorized, subject to funding, to build a single statewide system. It links local referral systems, sets shared data standards, and promotes 2-1-1 for health, human services, and disasters. Each year, the department reports use by county and inquiry type to state leaders. The department can ask the state PSC and the FCC to resolve 2-1-1 number disputes.

Nonprofit lead sets 2-1-1 standards

Starting July 1, 2026, the department must contract with a South Carolina 501(c)(3) nonprofit to lead 2-1-1. The lead runs, coordinates, and evaluates the statewide system and keeps it accessible, including ADA and TTY needs. It maintains a statewide resource database that meets national 2-1-1 standards and links with local providers. The lead sends an initial report by December 31, 2026. After that, it files a yearly report by March 1 with volumes, caller details, reasons, referrals and outcomes, gaps, and trends.

Approved providers only, faster 2-1-1 contracts

Only providers approved by the lead nonprofit may run 2-1-1 phone services in South Carolina. Approval requires meeting national 2-1-1 standards and accreditation, protecting data, following HIPAA and other laws, showing financial strength, and having community ties. The lead can remove providers that fail to perform. Starting July 1, 2026, contracts to implement 2-1-1 are exempt from the state procurement code, which can speed hiring and purchasing.

Sponsors & Cosponsors

Sponsor

  • Michael W. Gambrell

    Republican • Senate

Cosponsors

There are no cosponsors for this bill.

Roll Call Votes

All Roll Calls

Yes: 152 • No: 0

House vote • 5/5/2026

(211 Network)Passage of Bill

Yes: 108 • No: 0

Senate vote • 2/18/2026

(211 Network)2nd Reading

Yes: 44 • No: 0

Actions Timeline

  1. Act No. 126

    5/26/2026legislature
  2. Effective date 07/01/26

    5/26/2026legislature
  3. Signed By Governor

    5/15/2026Governor
  4. Ratified R 147

    5/14/2026legislature
  5. Read third time and enrolled

    5/6/2026House
  6. Roll call Yeas-108 Nays-0

    5/5/2026House
  7. Read second time

    5/5/2026House
  8. Debate adjourned until Tues., 5-5-26

    4/30/2026House
  9. Debate adjourned

    4/29/2026House
  10. Debate adjourned

    4/28/2026House
  11. Committee report: Favorable Labor, Commerce and Industry

    4/22/2026House
  12. Referred to Committee on Labor, Commerce and Industry

    2/24/2026House
  13. Introduced and read first time

    2/24/2026House
  14. Read third time and sent to House

    2/19/2026Senate
  15. Roll call Ayes-44 Nays-0

    2/18/2026Senate
  16. Read second time

    2/18/2026Senate
  17. Committee Amendment Adopted

    2/18/2026Senate
  18. Committee report: Favorable with amendment Banking and Insurance

    2/12/2026Senate
  19. Referred to Committee on Banking and Insurance

    1/13/2026Senate
  20. Introduced and read first time

    1/13/2026Senate
  21. Referred to Committee on Banking and Insurance

    12/10/2025Senate
  22. Prefiled

    12/10/2025Senate

Bill Text

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