UtahH.B. 572025 General SessionHouseWALLET

Residential Solar Panel Consumer Protection Amendments

Sponsored By: Colin W. Jack (Republican)

Signed by Governor

BusinessConsumer ProtectionRenewable and Clean Energy

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Bill Overview

Analyzed Economic Effects

6 provisions identified: 5 benefits, 1 costs, 0 mixed.

Limits on early home solar payments

Beginning May 7, 2025, solar agreements must limit payments before a system produces usable energy. Design payments cannot exceed the greater of $1,500 or 3% of the agreement price. Equipment payments cannot exceed 25%. Total payments through installation cannot exceed 80%, including design and equipment payments. Retailers cannot collect the remaining balance until the system produces usable energy.

Repair rights for underperforming home solar

Retailers may use clearly labeled good-faith production estimates when full data are unavailable, but must explain their basis. If your system produces less than 80% of that estimate, you can notify the retailer. You must give notice within 18 months after the system begins producing usable power. The retailer then has six months to repair or improve production to at least 90% of the original estimate. You keep other Utah legal remedies, and retailers can offer stronger warranties.

Solar customers gain financial loss protection

Beginning July 1, 2026, solar retailers must maintain an approved performance bond or certificate of deposit. With no covered violations in the prior three years, the amount depends on retailer size and sales. It is $100,000 with fewer than 10 employees and annual sales below 500 kilowatts. It is $200,000 with at least 10 employees or annual sales over 500 kilowatts. The amount is $300,000 if the retailer or an affiliated person had a covered violation within three years. Utah's Division of Consumer Protection can claim this money for customer losses caused by violations. Covered losses include finishing a partly installed system and repairing installation-related home damage. Only after customers recover fully can the division recover specified fines, penalties, investigation costs, attorney fees, and collection costs.

Solar sales workers must be employees

Beginning May 7, 2025, solar sales representatives who contact customers directly must be employees of the retailer. Retailers cannot classify these representatives as independent contractors. The law does not set wages or promise specific employee benefits.

Clearer costs and warnings for solar buyers

Beginning May 7, 2025, Utah solar retailers must give written disclosures for home solar purchases, leases, and power-purchase agreements. Coverage includes systems over 1 kilowatt serving up to four residential units, mainly for on-site use. Disclosures must identify panels, inverters, system size, panel placement, installer contacts, expected first-year power, and yearly production decline. Savings estimates must show savings over the agreement term, sources, and assumptions, including past utility costs and incentive eligibility. Any assumed yearly electricity-rate increase must be stated, explained, and no higher than 3%. Retailers must disclose finance fees, replacement costs, maintenance duties, warranties, production guarantees, and whether warranties transfer. Roof-penetration warranty coverage must be prominent, including a bold warning when none is offered. Disclosures must explain installation dates, utility approval, connection arrangements, and any county property filings and customer costs. Installation cannot begin until four business days after signing, and contract transfers to another solar company require customer approval. Bold notices must explain that estimates are approximate, savings are not guaranteed, and incentives may change or end. Notices must also warn that policy changes can reduce or end credits or payments for excess electricity. Retailers must state they are not affiliated with utilities or government, and representatives cannot promise undisclosed savings or incentives.

Solar retailers face registration and screening

Beginning July 1, 2026, solar retailers must register before operating in Utah or contacting Utah customers. Registration lasts one year, with extensions of up to six months allowed to stagger renewals. Retailers must name a Utah agent to receive legal papers and replace that agent when needed. They must correct incomplete or incorrect registration information within 30 days. An annual registration fee includes background-check costs; the law does not set the amount. Retailers and their participants cannot have theft, fraud, or dishonesty felony or misdemeanor convictions from the preceding 10 years. Participants must provide fingerprints, consent to background checks, and pay those costs. Publicly traded corporations registered with the Securities and Exchange Commission are exempt from these screening requirements. The director can deny, suspend, or revoke registration for retailer or participant violations within the prior five years. Unpaid fines, failure to follow a division settlement, or a claim against posted security also allow action. Another ground requires at least 10 production complaints and substantial evidence that systems failed to reach 80% of estimated production. The division can adopt rules and must maintain a public violator list with a removal process.

Sponsors & Cosponsors

Sponsor

  • Colin W. Jack

    Republican • House

Cosponsors

  • Scott D. Sandall

    Republican • Senate

Roll Call Votes

All Roll Calls

Yes: 116 • No: 5

Senate vote • 3/5/2025

Senate/ passed 2nd & 3rd readings/ suspension

Yes: 21 • No: 5

Senate vote • 3/5/2025

Senate/ uncircled

Yes: 0 • No: 0

Senate vote • 3/5/2025

Senate/ circled

Yes: 0 • No: 0

Senate vote • 3/4/2025

Senate Comm - Favorable Recommendation

Yes: 5 • No: 0

House vote • 2/27/2025

House/ uncircled

Yes: 0 • No: 0

House vote • 2/27/2025

House/ passed 3rd reading

Yes: 72 • No: 0

House vote • 2/27/2025

House/ substituted

Yes: 0 • No: 0

House vote • 2/25/2025

House/ circled

Yes: 0 • No: 0

House vote • 2/19/2025

House Comm - Substitute Recommendation

Yes: 9 • No: 0

House vote • 2/19/2025

House Comm - Favorable Recommendation

Yes: 9 • No: 0

Senate vote • Unknown

Senate/ uncircled

Yes: 0 • No: 0

Senate vote • Unknown

Senate/ circled

Yes: 0 • No: 0

House vote • Unknown

House/ substituted

Yes: 0 • No: 0

House vote • Unknown

House/ uncircled

Yes: 0 • No: 0

House vote • Unknown

House/ circled

Yes: 0 • No: 0

Actions Timeline

  1. Governor Signed

    3/25/2025
  2. House/ to Governor

    3/12/2025House
  3. House/ received enrolled bill from Printing

    3/12/2025House
  4. House/ enrolled bill to Printing

    3/7/2025House
  5. Enrolled Bill Returned to House or Senate

    3/7/2025
  6. Draft of Enrolled Bill Prepared

    3/6/2025
  7. Bill Received from House for Enrolling

    3/6/2025
  8. House/ signed by Speaker/ sent for enrolling

    3/5/2025House
  9. House/ received from Senate

    3/5/2025House
  10. Senate/ to House

    3/5/2025Senate
  11. Senate/ signed by President/ returned to House

    3/5/2025Senate
  12. Senate/ passed 2nd & 3rd readings/ suspension

    3/5/2025Senate
  13. Senate/ uncircled

    3/5/2025Senate
  14. Senate/ circled

    3/5/2025Senate
  15. Senate/ 2nd & 3rd readings/ suspension

    3/5/2025Senate
  16. Senate/ Rules to 2nd Reading Calendar

    3/5/2025Senate
  17. Senate/ 2nd Reading Calendar to Rules

    3/5/2025Senate
  18. Senate/ placed on 2nd Reading Calendar

    3/5/2025Senate
  19. Senate/ committee report favorable

    3/5/2025Senate
  20. Senate Comm - Favorable Recommendation

    3/4/2025Senate
  21. Senate/ to standing committee

    2/28/2025Senate
  22. Senate/ 1st reading (Introduced)

    2/27/2025Senate
  23. Senate/ received from House

    2/27/2025Senate
  24. House/ to Senate

    2/27/2025House
  25. House/ passed 3rd reading

    2/27/2025House

Bill Text

  • Enrolled

    3/7/2025

  • Substitute #3

    2/27/2025

  • Substitute #2

    2/25/2025

  • Substitute #1

    2/10/2025

  • Introduced

    12/20/2024

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