Connecticut Administrative Code

Regulations of Connecticut State AgenciesSec. 16-11-84. Periodic and complaint testsAll meters tested in accordance with these regulations for periodic or complaint tests shall be tested in the condition in which found in the customer's service prior to any alteration or adjustme…

Regulations of Connecticut State AgenciesSec. 16-11-85. SealUpon completion of adjustment and test of any water meter under the provisions of these regulations, the utility shall affix thereto a suitable seal in such a manner that adjustment or registration of the meter cannot be…

Regulations of Connecticut State AgenciesSec. 16-11-86. Reports of testsEach utility shall furnish to the commission, at intervals not exceeding one year, a report of the summary of all meter tests made. This report shall be in such detail as may be prescribed by the commission f…

Regulations of Connecticut State AgenciesSec. 16-11-87. Restoration of meters removed from serviceAll water meters removed from service for repair or testing in accordance with these regulations shall be restored to the prescribed limits of accuracy as required by these regulatio…

Regulations of Connecticut State AgenciesSec. 16-11-88. Periodic and routine testsEach utility shall adopt the following periodic and routine test and repair schedule of its meters: Size of MeterInchesInterval betweenTest Years⅝8¾8181½42433426 & larger(1) If a utility’s meters ar…

Regulations of Connecticut State AgenciesSec. 16-11-89. Tests on request of customersEach utility shall, upon written request of a customer and, if he so desires, in his presence, or that of his authorized representative, make without charge a test of the accuracy of the meter in…

Regulations of Connecticut State AgenciesSec. 16-11-9. Statutory referencesReference to sections of the general statutes refers to the Connecticut general statutes, revision of 1908, except where otherwise noted.

Regulations of Connecticut State AgenciesSec. 16-11-90. Test by commission(1) In accordance with section 16-259 of the general statutes, the commission, upon request, shall cause to be tested for accuracy the water meter at a customer's premises. (2) A water company, after notifi…

Regulations of Connecticut State AgenciesSec. 16-11-91. Standard installation methodEach water utility shall adopt a standard method of meter installation. Such method shall be set out with a written description or drawings to the extent necessary for a clear understanding of the…

Regulations of Connecticut State AgenciesSec. 16-11-92. Registration devicesAll meters used for metered sales shall have registration devices indicating the volume of water in either cubic feet or United States gallons. Where a constant or multiplier is necessary to convert the m…

Regulations of Connecticut State AgenciesSec. 16-11-93. Charges to customers for devicesNo utility shall charge for the installation of any devices for metering service to a customer, except for temporary service where the utility may charge the actual cost of installation and re…

Regulations of Connecticut State AgenciesSec. 16-11-94. Sanitation standards(1) Any utility furnishing water service for human consumption or domestic use shall conform to all requirements of the state department of health for construction and operation of its water system as per…

Regulations of Connecticut State AgenciesSec. 16-11-95. Standard pressure(1) Each utility shall, subject to the approval of the commission, adopt and maintain a standard pressure in its distribution system at locations to be designated as the point or points of \"standard pressur…

Regulations of Connecticut State AgenciesSec. 16-11-96. Interruptions in service(1) Each utility shall give prompt notice to the commission by telephone during regular business hours of all interruptions, except those occurring in the course of routine operations, to, or major im…

Regulations of Connecticut State AgenciesSec. 16-11-97. Restrictions on water use(1) The utility shall exercise reasonable diligence to furnish a continuous and adequate supply of water to its customers and to avoid any shortage or interruptions of delivery thereof. (2) If a util…

Regulations of Connecticut State AgenciesSec. 16-11-98. Reconstruction not requiredSections 16-11-50 to 16-11-97, inclusive, shall not be constituted to require general reconstruction or re-equipping to conform with the provisions contained therein. (Effective October 18, 1966)

Regulations of Connecticut State AgenciesSec. 16-11-99. DefinitionsFor purposes of Sections 16-11-99 through 16-11-99d of the regulations:(a) \"Department\" shall mean the Department of Public Utility Control.(b) \"Company\" shall mean a water company as defined in Section 16-1 o…

Regulations of Connecticut State AgenciesSec. 16-11-99a. Permanent and portable generators(a) Each company shall provide permanently installed gasoline, propane-fueled, natural gas or oil-fired standby power equipment at such facility locations as are necessary to provide suffici…

Regulations of Connecticut State AgenciesSec. 16-11-99b. Exemptions(a) The provisions of sections 16-11-99 through 16-11-99d shall not apply to a company, as defined in section 16-11-99 (b) of these regulations, to the extent that the company is able to supply 100% of the average…

Regulations of Connecticut State AgenciesSec. 16-11-99c. Implementation(a) Each company shall comply with the requirements of Sections 16-11-99 through 16-11-99d as soon as practical, but no later than three years from the effective date of these regulations. Each company shall p…

Regulations of Connecticut State AgenciesSec. 16-11-99d. PenaltiesEach company that fails to comply with the requirements of Sections 16-11-99 through 16-11-99d shall be subject to the civil penalty provided for in Section 16-41 of the General Statutes. (Effective June 22, 1990)

Regulations of Connecticut State Agencies(Effective July 30, 1968)

Regulations of Connecticut State AgenciesSec. Appendix. Report of accidents—Sec. 16-16, General Statutes.Repealed, July 7, 2010.Inspection of meters—Sec. 16-259, General Statutes.Upon petition of any person and the payment of a fee of one dollar for each meter, the commission sha…

Regulations of Connecticut State AgenciesSec. 16-140-1. DefinitionsFor the purposes of these regulations, definitions as hereinafter prescribed will govern. (1) \"Height of a freight car\" is the distance between the top of the rail and the top of the running board. (2) \"Side of…

Regulations of Connecticut State AgenciesSec. 16-140-2. All tracksThe minimum overhead clearance above all railroad tracks shall be twenty-two feet, six inches. (Effective April 2, 1973)

Regulations of Connecticut State AgenciesSec. 16-140-5. Tracks entering buildingsThe overhead clearance above the top of the rail of such tracks located at the entrance and inside of buildings shall not be less than eighteen feet. All cars, trains, motors, engines or other equipm…

Regulations of Connecticut State AgenciesSec. 16-140-6. Side tracksOn all tracks except main line, passing siding or yard tracks, the minimum overhead clearance may be reduced to not less than sixteen feet six inches, provided all trains on such tracks shall come to a full stop b…

Regulations of Connecticut State AgenciesSec. 16-16-1. Definitions(a) As used in sections 16-16-1 to 16-16-4, inclusive: (1) \"Department\" means the Department of Public Utility Control or its successor;(2) \"Gas company\" means \"gas company\" as defined in section 16-1 of the …

Regulations of Connecticut State AgenciesSec. 16-16-2. Types of accidents(a) Major accidents. The following types of accidents are considered major accidents: (1) Any fatality which was or may have been connected with or due to a utility's operation, property or facility, except …

Regulations of Connecticut State AgenciesSec. 16-16-3. Reporting requirements(a) Immediate report. Each affected utility shall notify the Department of any major accident that occurred in Connecticut or affected Connecticut residents as soon as possible but no later than 24 hours…

Regulations of Connecticut State AgenciesSec. 16-16-4. Retention of recordsEach public service company and electric supplier shall maintain records meeting the requirements of sections 16-16-1 to 16-16-3, inclusive, of the Connecticut State Agencies for a minimum of ten years. Ea…

Regulations of Connecticut State AgenciesSec. 16-19d-1. General ruleThese rules set forth the procedure to be followed by a gas or electric company seeking a determination of eligibility for the recovery of costs incurred for the promotion or marketing of efficient gas and electr…

Regulations of Connecticut State AgenciesSec. 16-19d-2. Application for determination of eligibility(a) (1) Each gas or electric company that seeks to recover costs under section 16-19d (b) of the Connecticut General Statutes shall file an application with the Public Utilities Re…

Regulations of Connecticut State AgenciesSec. 16-19d-3. Administrative proceeding(a) The Department of Public Utility Control shall approve, deny or modify, in whole or in part, an application for determination that the promotion or marketing of particular equipment meets the eli…

Regulations of Connecticut State AgenciesSec. 16-19d-4. Non-recovery of expenses for other advertising(a) The cost of political, institutional or promotional advertising as defined in section 16-19d (a) of the General Statutes of any gas or electric company and the cost of politi…

Regulations of Connecticut State AgenciesSec. 16-2-10. ChairpersonThe chairperson may assign panels of three commissioners to any matter coming before the Authority. The chairperson serves as the chief executive of the Authority for administrative purposes. The chairperson is ass…

Regulations of Connecticut State AgenciesSec. 16-2-11. Vice-chairpersonThe vice-chairperson serves as the Authority's chief executive in the absence of the chairperson. (Effective December 7, 1978)

Regulations of Connecticut State AgenciesSec. 16-2-13. Adjudication divisionThe Adjudication Division is headed by a director and consists of the adjudication unit and the executive secretary's office. (a) There is established a division of adjudication within the Department of P…

Regulations of Connecticut State AgenciesSec. 16-2-18. Advocacy and operations divisionThe division is headed by a director and consists of the Business Office, the Human Resources Development Unit, the Prosecutorial Unit, the Communications and Consumer Services Unit, the Gas Pi…

Regulations of Connecticut State AgenciesSec. 16-2-19. Schedule for managerial audits; hearing examinersThe electric, gas and telephone utilities are audited every three years with a possible waiver to six years. Water companies are audited at the discretion of the Authority. Sta…

Regulations of Connecticut State AgenciesSec. 16-2-20. Utility regulation and research divisionThe Utility Regulation and Research Division is headed by a director and consists of the Utility Regulation Unit and the Research and Policy Unit. The staff provides information and ana…

Regulations of Connecticut State AgenciesSec. 16-2-21. PolicyThe Authority shall make available for public inspection all files, records, documents and other materials within its possession and not exempt from disclosure by statute. Disclosure shall be made pursuant to Section 16…

Regulations of Connecticut State AgenciesSec. 16-2-22. Requests for informationThe public may obtain information concerning the Authority by writing to the Authority at its office address or by visiting its office during normal business hours. Requests for information should be d…

Regulations of Connecticut State AgenciesSec. 16-2-23. ComplaintsAll consumer complaints should be addressed to the Department of Public Utility Control, Communications and Consumer Service Unit, One Central Park Plaza, New Britain, Connecticut 06051. All other complaints should …

Regulations of Connecticut State AgenciesSec. 16-2-24. Public inspectionAll regulations and all other written statements of policy or interpretations formulated, adopted, or used by the Authority in the discharge of its functions and all final orders, decisions and opinions of th…

Regulations of Connecticut State AgenciesSec. 16-2-25. Authority meetings open to the publicThe meetings of the Authority shall be open to the public in accordance with the provisions of Section 1-21 of the General Statutes of Connecticut. (Effective August 18, 1988)

Regulations of Connecticut State AgenciesSec. 16-2-5. Creation and authorityThe Public Utilities Control Authority was established in the executive branch of the state government by Public Act 486 of the 1975 General Assembly. The Authority operates according to powers conferred …