Connecticut Administrative Code

Regulations of Connecticut State AgenciesSec. 16-245d-1. Bill components(a) Bills issued by an electric distribution company. Bills issued by an electric distribution company shall contain the following information: (1) Payment Information. Each electric distribution company that…

Regulations of Connecticut State AgenciesSec. 16-245d-2. Billing relationship between electric distribution company and electric suppliers(a) For purposes of this section, an electric distribution company shall classify current charges and past due charges in accordance with its …

Regulations of Connecticut State AgenciesSec. 16-247c-1. (Repealed) Repealed June 3, 1998.

Regulations of Connecticut State AgenciesSec. 16-247c-2. DefinitionsAs used in Sections 16-247c-2 to 16-247c-5, inclusive, of the Regulations of Connecticut State Agencies: (1) \"Telecommunications Company\" menas any person, firm or corporation certified by the department to pro…

Regulations of Connecticut State AgenciesSec. 16-247c-3. Certificate of public convenience and necessity(a) Any person, firm or corporation may apply to the department for an initial certificate of public convenience and necessity to offer and provide intrastate telecommunication…

Regulations of Connecticut State AgenciesSec. 16-247c-4. Post-certification filing requirements and service standards(a) Any certified telecommunications company shall comply with the following post-certification filing requirements and service standards: (1) File with the depart…

Regulations of Connecticut State AgenciesSec. 16-247c-5. Access to the public right of way by certified competitive providers(a) No certified telecommunications company shall install, maintain, operate, manage or control facilities under or over any public highway or street for t…

Regulations of Connecticut State AgenciesSec. 16-247c-6. Contracts for access and wiring between telecommunications providers and owners of occupied buildings(a) In contracts pertaining to access and wiring between telecommunications providers and owners of occupied buildings, th…

Regulations of Connecticut State AgenciesSec. 16-247d-1. Rights of owners to just compensationThe owners of occupied buildings may apply to the Department of Public Utility Control for compensation for any taking of property associated with the installation of wiring and ancillar…

Regulations of Connecticut State AgenciesSec. 16-247d-2. Notice to owners regarding intent to install telecommunications facilitiesThe telecommunications provider seeking permission to install facilities in an occupied building shall notify the owner of the building not fewer tha…

Regulations of Connecticut State AgenciesSec. 16-247d-3. Notice to department, telecommunications provider and OCC regarding intent to seek compensationAny owner of an occupied building who wishes to petition for compensation shall file an application with the department no later…

Regulations of Connecticut State AgenciesSec. 16-247d-4. Application feeAny application submitted under Section 16-247d-3 shall be accompanied by an application fee of $50.00. (Effective October 26, 1995)

Regulations of Connecticut State AgenciesSec. 16-247d-5. Authorization for negotiationsUpon the filing of the application authorized under Section 16-247d-3, the owner of an occupied building and the telecommunications provider shall attempt to reach a mutually acceptable agreeme…

Regulations of Connecticut State AgenciesSec. 16-247d-6. Department proceedings(a) Any proposed agreement between the owner of an occupied building and the telecommunications provider shall be submitted to the department within sixty days of the date of the application submitted …

Regulations of Connecticut State AgenciesSec. 16-247d-7. CriteriaIn its determination of an appropriate award of compensation due the owner, the department shall consider the following: (1) The location and amount of space occupied by the installation;(2) Any evidence that the ow…

Regulations of Connecticut State AgenciesSec. 16-247d-8. AppealAny determination made by the department under Section 16-247d-6 of these regulations may be appealed by an aggrieved party in accordance with the provision contained in Section 4-183 of the General Statutes of Connec…

Regulations of Connecticut State AgenciesSec. 16-247g-1. Definitions(1) \"Basic service\" means basic monthly service, intrastate toll service provided by the same company, FCC-authorized access, white pages listings, message units, and such other items as the department may desi…

Regulations of Connecticut State AgenciesSec. 16-247g-2. Quality of service standards(a) Each telecommunications provider, shall meet the following monthly quality of service standards: (1) Trouble Reports Per Hundred Lines measures customer service trouble reports when customers…

Regulations of Connecticut State AgenciesSec. 16-247g-3. Notice of ratesEach company shall by first class mail, or other written means acceptable to the department confirm in writing to the customer, within thirty days of the inception of service, a simple and clear description o…

Regulations of Connecticut State AgenciesSec. 16-247g-4. Billing practicesEach telecommunications provider shall provide each customer with a description of the company's billing practices at the time of initial subscription and at least annually thereafter. The description shall…

Regulations of Connecticut State AgenciesSec. 16-247g-5. Information on billsIn addition to the information required by section 16-247c-4 of the Regulations of Connecticut State Agencies, and section 16-256j of the General Statutes of Connecticut, each telecommunications provider…

Regulations of Connecticut State AgenciesSec. 16-247g-6. Telephone answering standards(a) Each company shall have sufficient employees on duty to respond promptly and accurately to all inquiries, complaints and other service requests made to it by telephone. (b) Each company shal…

Regulations of Connecticut State AgenciesSec. 16-247g-7. Company complaints(a) Each company shall promptly acknowledge receipt of any person's complaint relating to the provision of its telecommunications services and provide a substantive response to the complainant within ten b…

Regulations of Connecticut State AgenciesSec. 16-247g-8. Department complaints(a) Each company shall assist the department in resolving department complaints and shall provide the department as soon as possible with the name, address, telephone number, facsimile number and e-mail…

Regulations of Connecticut State AgenciesSec. 16-247g-9. RemediesThe Department may initiate a proceeding pursuant to Sections 16-41 and 16-247g of the General Statutes of Connecticut to investigate any telecommunications provider that repeatedly fails to meet the minimal service…

Regulations of Connecticut State AgenciesSec. 16-250b-1. Definitions(a) ‘Carrier,' for the purposes of sections 2 through 5, shall mean any carrier of cellular mobile telephone service who is licensed by the Federal Communications Commission to operate within the state. (Effectiv…

Regulations of Connecticut State AgenciesSec. 16-250b-2. Conditions under which the department may forbear from regulating cellular mobile telephone service(a) The Department shall continue to regulate carriers, by each New England County Metropolitan Area (NECMA) as defined by t…

Regulations of Connecticut State AgenciesSec. 16-250b-3. Standards for regulating cellular mobile telephone serviceThe Department shall regulate, on an equal basis with regard to all carriers, the rates and charges, services, accounting practices, safety and conduct of operations…

Regulations of Connecticut State AgenciesSec. 16-250b-4. Procedures for regulating rates and chargesIn regulating carriers, the Department shall follow the procedures below.(a) (1) Regulation of Rates. For any initial application and for any subsequent tariff filing which propose…

Regulations of Connecticut State AgenciesSec. 16-250b-5. Procedures for regulating services, operations, accounting and public safety(a) The Department shall require each carrier to keep complete records, concerning a carrier's rates and charges, services, and the conduct of oper…

Regulations of Connecticut State AgenciesSec. 16-258b-1. DefinitionsAs used in sections 16-258b-1 and 16-258b-2:(1) \"Department\" means the Department of Public Utility Control;(2) \"Electric generating facility\" means a facility which generates electricity using any type of fu…

Regulations of Connecticut State AgenciesSec. 16-258b-2. Registration of electric generating facilities(a) No electric generating facility shall be operated in this state without a certificate of registration from the Department authorizing such operation. (b) Any person who seek…

Regulations of Connecticut State AgenciesSec. 16-261-1. Components for extension of electric linesIf such application is for extension of electric lines to unserved area under section 16-261 of the Connecticut General Statutes, then there shall be annexed to the application: (1) …

Regulations of Connecticut State AgenciesSec. 16-262j-1. Security deposits(a) Definitions. As used in this section: (1) \"Utility company\" or \"company\" means gas or electric distribution company, electric supplier or other entity within the jurisdiction of the department of pu…

Regulations of Connecticut State AgenciesSec. 16-262m-1. Definitions(a) \"Community Water System\" or \"System,\" as used herein, shall mean a system which supplies to the public piped water for human consumption, if such system has at least fifteen and no more than two hundred f…

Regulations of Connecticut State AgenciesSec. 16-262m-2. Chronological application proceduresThe following procedures for applying for and issuing certificates of public convenience and necessity shall be followed by any applicant for a certificate of public convenience and neces…

Regulations of Connecticut State AgenciesSec. 16-262m-3. Application and approval of three-phase construction(a) The application for a new system or for an expansion of an existing system which involves a new water source shall be submitted and reviewed in three phases, as Phase …

Regulations of Connecticut State AgenciesSec. 16-262m-4. Options when main extensions are not feasible(a) In the event that the Department of Public Utility Control and Department of Health Services determine that a main extension is not feasible, i.e. that it is too costly to co…

Regulations of Connecticut State AgenciesSec. 16-262m-5. Components of the application under phase I-AAny application for Phase I-A shall include, but not be limited to, the following:(a) exact legal name, address, and telephone number of applicant and name and title of contact p…

Regulations of Connecticut State AgenciesSec. 16-262m-6. Components of the application under phase I-BAny application for the issuance of a certificate of public convenience and necessity under Phase I-B shall include, but not be limited to, the following: (a) A copy of the well …

Regulations of Connecticut State AgenciesSec. 16-262m-7. Components of the application under phase IIEngineering data certified by a professional engineer registered in the State of Connecticut as follows: (a) Plans and specifications for the project must include but not be limit…

Regulations of Connecticut State AgenciesSec. 16-262m-8. Design criteriaAll community water systems proposed for construction or expansion in accordance with Section 16-262m of the General Statutes of Connecticut shall be designed substantially in accordance with the technical st…

Regulations of Connecticut State AgenciesSec. 16-262m-9. Financial, managerial, and technical qualifications criteria(a) If the Department of Public Utility Control and Department of Health Services determined that a main extension is not feasible or no utility is willing to exte…

Regulations of Connecticut State AgenciesSec. 16-262o-1. DefinitionsFor purposes of Sections 16-262o-2 through 16-262o-8 of the regulations:(a) \"Department\" shall mean the Department of Public Utility Control.(b) \"Water Company\" shall include every corporation, company, assoc…

Regulations of Connecticut State AgenciesSec. 16-262o-2. Surcharge to encourage acquisitionThe Department may, in the case of any proposed acquisition of a water company, after providing notice of a hearing pursuant to Section 16-262n of the General Statutes of Connecticut, permi…

Regulations of Connecticut State AgenciesSec. 16-262o-3. Surcharge to be permitted if acquisition ordered(a) In the case of any proposed acquisition of a water company, if the Department orders such acquisition after providing notice of a hearing pursuant to Section 16-262n of th…

Regulations of Connecticut State AgenciesSec. 16-262o-4. Application required; filing requirements(a) Any acquiring water company which incurs acquisition costs, or which incurs expenditures for needed improvements, may apply to the Department for approval of a rate surcharge to …

Regulations of Connecticut State AgenciesSec. 16-262o-5. Components of application(a) Any acquiring water company applying for a rate surcharge shall submit to the Department the following: (1) If not previously submitted, the documentation and evidence listed in Section 16-262o-…

Regulations of Connecticut State AgenciesSec. 16-262o-6. Time periods for initial application; decision; surcharge revision(a) Any acquiring water company initially applying for a rate surcharge shall submit to the Department all documentation and evidence required in Section 16-…

Regulations of Connecticut State AgenciesSec. 16-262o-7. Recovery of investment related to acquisitionA rate surcharge implemented pursuant to Sections 16-262o-2 or 16-262o-3 of these Regulations may be designed to recover one hundred per cent of the revenues necessary to provide…