Illinois Administrative Code

Section 225.20 Definitions a) Complainant Complainant is an individual with a disability who files a grievance form provided by the Commission under this procedure. b) Designated Coordinator The Designated Coordinator is the person(s) appointed by the Chairman of the Commission w…

Section 225.30 Procedure a) Grievances must be submitted through the channels defined below in the form and manner as described within the specified time limits. It is mutually desirable and beneficial that grievances be satisfactorily resolved in a prompt manner. Time limits est…

Section 225.40 Designated Coordinator Level a) If an individual desires to file a formal written grievance, the individual shall promptly, but no later than 180 days after the alleged discrimination, submit the grievance to the Designated Coordinator in writing on the grievance f…

Section 225.50 Final Level a) If the grievance has not been resolved at the Designated Coordinator Level to the satisfaction of the complainant, the complainant may submit a copy of the grievance form and Designated Coordinator's response to the Chairman of the Commission for fin…

Section 225.60 Accessibility The Commission shall ensure that all stages of the procedure are readily accessible to and usable by individuals with disabilities.

Section 225.70 Case-by-Case Resolution Each grievance involves a unique set of factors that includes but is not limited to: the specific nature of the disability; the essential eligibility requirements, the benefits to be derived, and the nature of the service, program or activit…

Section 250.10 Purpose a) This Americans With Disabilities Act Grievance Procedure is established pursuant to the Americans With Disabilities Act of 1990 (42 USC 12101 et seq.) and specifically Section 35.107 of the Title II regulations (28 CFR 35) requiring that a grievance proc…

Section 250.20 Definitions "Act" means the Americans With Disabilities Act of 1990 (42 USC 12101 et seq.). "ADA Coordinator" means the person appointed by the Director who is responsible for the coordination of efforts of the Department to comply with and carry out its responsibi…

Section 250.30 Procedure a) Grievances must be submitted in accordance with and follow the procedures set forth in Section 250.40 and Section 250.50 of this Part. It is mutually desirable and beneficial that grievances be satisfactorily resolved in a prompt manner. Time limits es…

Section 250.40 ADA Coordinator Level a) If an individual desires to file a formal written grievance, the individual shall promptly, but no later than 180 days after the alleged discrimination, submit the grievance to the ADA Coordinator in writing on the Grievance Form prescribed…

Section 250.50 Final Level a) If the grievance has not been resolved at the ADA Coordinator Level to the satisfaction of the complainant, the complainant may submit a copy of the Grievance Form and ADA Coordinator's response to the Director for final review. The complainant shall…

Section 250.60 Accessibility The Department shall ensure that all stages of the procedure are readily accessible to and usable by individuals with disabilities. (Source: Amended at 36 Ill. Reg. 860, effective January 3, 2012)

Section 250.70 Case-by-Case Resolution Each grievance involves a unique set of factors that includes but is not limited to: the specific nature of the disability; the essential eligibility requirements, the benefits to be derived, and the nature of the service, program or activit…

Section 250.EXHIBIT A Grievance Form Grievance Discrimination Based on Disability It is the policy of the Illinois Department of Insurance to provide assistance in filling out this form. If assistance is needed, please ask: ADA Coordinator – Department of Insurance 320 West Washi…

Section 275.10 Purpose a) This ADA Grievance Procedure (Procedures) is established pursuant to The Americans With Disabilities Act of 1990 (42 USC Section 12101 et seq.) (ADA), and specifically Section 35.107 of the Title II regulations (28 CFR Part 35) requiring that a grievance…

Section 275.20 Definitions a) Who May File a Grievance. Any individual with a disability may file a grievance with the Department if the individual: 1) meets the essential eligibility requirements for participation in or receipt of the benefits of a program, activity or service o…

Section 275.30 Procedure a) The Department shall, upon being informed that an individual desires to file a formal grievance, instruct the individual how to receive a copy of this Procedure and the Grievance Form. b) Grievances must be submitted in accordance with the steps and ti…

Section 275.40 Designated Coordinator Level a) If an individual desires to file a formal written grievance, the individual shall promptly, but no later than 180 days after the alleged discrimination, submit the grievance to the Designated Coordinator in writing on the Grievance F…

Section 275.50 Final Level a) If the grievance has not been resolved at the Designated Coordinator Level to the satisfaction of the complainant, the complainant may submit a copy of the Grievance Form and Designated Coordinator's response to the Director for final review. The com…

Section 275.60 Accessibility The Department shall ensure that all stages of the Procedure are readily accessible to and usable by individuals with disabilities.

Section 275.70 Case-by-Case Resolution Each grievance involves a unique set of factors which include but are not limited to: the specific nature of the disability; the essential eligibility requirements; the benefits to be derived; the nature of the service, program or activity a…

Section 300.10 Purpose a) This Grievance Procedure (Procedure) is established pursuant to the Americans With Disabilities Act of 1990, 42 USC 12101 et seq., and specifically 28 CFR 35.107, requiring that a grievance procedure be established to resolve grievances asserted by quali…

Section 300.20 Definitions a) Complainant A "Complainant" is an individual who files a grievance form provided by DHS under this Procedure. b) ADA/504 Coordinator The "ADA/504 Coordinator" is the person designated by the DHS Secretary who is responsible for the coordination of ef…

Section 300.30 Procedures a) DHS shall, upon being informed of an individual's desire to file a formal grievance, instruct the individual how to receive a copy of this Procedure and a grievance form. b) Grievances must be submitted through the process described below in the form …

Section 300.40 ADA/504 Coordinator Review a) If an individual desires to file a formal written grievance under this Part, the individual shall promptly, but no later than 30 days after the alleged discrimination, submit the grievance to the ADA/504 Coordinator in writing on the g…

Section 300.50 Secretary Review a) If after receipt of the ADA/504 Coordinator's written response the grievance has not been resolved at the ADA/504 Coordinator Level to the satisfaction of the Complainant, the Complainant may submit a copy of the grievance form and ADA/504 Coord…

Section 300.60 Accessibility DHS shall ensure that all stages of the procedure are accessible to and usable by individuals with disabilities.

Section 300.70 Case-by-case Resolution Each grievance involves a unique set of factors that includes but is not limited to: the specific nature of the disability; the essential eligibility requirements, the benefits to be derived, the nature of the service, program or activity; t…

Section 300.80 ADA/504 Notice A public notice shall be posted informing applicants, participants, beneficiaries and other interested persons of DHS' compliance with the Americans With Disabilities Act and, as appropriate, the provisions of Section 504 of the Rehabilitation Act as…

Section 325.110 General Purposes a) This ADA Grievance Procedure (Procedure) is established pursuant to the Americans with Disabilities Act of 1990 (42 USC Section 122.10 et seq.) (ADA) and specifically Section 35.107 of the Title II regulations, 28 CFR Part 35, requiring that a …

Section 325.120 Definitions a) Grievance A grievance is any complaint under the ADA by an individual with a disability who: 1) meets the essential eligibility requirements for participation in or receipt of the benefits of a program, activity or service offered by the Department,…

Section 325.130 Procedure a) Grievances must be submitted through the channels defined below in the form and manner as described within the specified time limits. It is mutually desirable and beneficial that grievances be satisfactorily resolved in a prompt manner. Time limits es…

Section 325.140 Designated Coordinator/Designated Liaison Level a) If an individual desires to file a formal written grievance, the individual shall promptly, but no later than 180 days after the alleged discrimination, submit the grievance to the Designated Coordinator in writin…

Section 325.150 Final Level a) If the grievance has not been resolved at the Designated Coordinator Level to the satisfaction of the complainant, the complainant may submit a copy of the Grievance Form and Designated Coordinator's response to the Director of the Department for fi…

Section 325.160 Accessibility The Department shall ensure that all stages of the Procedure are readily accessible to the usable by individuals with disabilities.

Section 325.170 Case-by-Case Resolution Each grievance involves a unique set of factors which include but are not limited to: the specific nature of the disability; the essential eligibility requirements, the benefits to be derived, and the nature of the service, program or activ…

Section 350.110 Purposes a) This Part establishes an Americans With Disabilities Act (ADA) Grievance Procedure (procedure) pursuant to the Americans With Disabilities Act of 1990 (42 U.S.C. 12101 et seq.), and specifically that a grievance procedure be established to resolve grie…

Section 350.120 Definitions "Complainant" is an individual with a disability who files a grievance form provided by the Office in accordance with this Part. "Designated Coordinator" is the person appointed by the Treasurer to coordinate the Office's efforts to comply with and car…

Section 350.130 Procedure a) Grievances shall be submitted in accordance with the procedures established in Sections 350.140 of this Part, in the form and manner described, and within specified time limits. Time limits established in this procedure are in calendar days, unless ot…

Section 350.140 Designated Coordinator Level a) If an individual desires to file a formal written grievance, the individual shall promptly, but no later than 180 days after the alleged discrimination, submit the grievance to the Designated Coordinator in writing on the grievance …

Section 350.150 Review Panel a) If the grievance has not been resolved at the Designated Coordinator Level to the satisfaction of the complainant, the complainant may submit a copy of the Grievance Form and Designated Coordinator's response to the Treasurer for final review. The …

Section 350.160 Final Level a) Upon receipt of recommendations from a panel, the Treasurer shall approve, disapprove or modify the panel recommendations, shall render a decision thereon in writing, shall state the basis therefor, and shall cause a copy of the decision to be serve…

Section 350.170 Accessibility The Treasurer shall ensure that all stages of the grievance procedure are readily accessible to and usable by individuals with disabilities.

Section 350.180 Case-by-Case Resolution Each grievance involves a unique set of factors that includes, but is not limited to: the specific nature of the disability; the essential eligibility requirements, the benefits to be derived, and the nature of the service, program or activ…

Section 375.10 Purposes a) This Americans With Disabilities Act Grievance Procedure ("Procedure") is established pursuant to the Americans With Disabilities Act of 1990, 42 USC Section 12101 et seq. ("ADA"), and specifically Section 35.107 of the Title II regulations, 28 CFR Part…

Section 375.20 Definitions "Commissioner" is the Commissioner of Banks and Real Estate. "Complainant" is an individual with a disability who files a Grievance Form provided by the Agency under this Procedure. "Designated Coordinator" is the person appointed by the Commissioner wh…

Section 375.30 Procedure a) Grievances must be submitted in accordance with the steps and time limits set forth in Sections 375.40 and 375.50. It is mutually desirable and beneficial that grievances be satisfactorily resolved in a prompt manner. Time limits established in this Pr…