Ohio Administrative Code

11.15 PDF: As used in this chapter:(A) "Commission" means the public utilities commission of Ohio.(B) "Customer" means a person who contracts with or is solicited by a retail natural gas supplier or governmental aggregator for the provision of a competitive retail natural gas ser…

11.15 PDF: (A) The rules in this chapter apply to a governmental aggregator's formation and operation of an opt-out governmental aggregation pursuant to Chapter 4929. of the Revised Code and to cooperation between natural gas companies and governmental aggregators.(B) The commiss…

11.15 PDF: (A) Prior to applying for certification at the commission, a governmental aggregator that will form an opt-out aggregation shall complete all of the requirements specified in divisions (A) to (D) of section 4929.26 of the Revised Code, including adopting an ordinance o…

11.15 PDF: (A) Prior to including a customer's natural gas account or accounts in an aggregation, a governmental aggregator shall provide each eligible governmental aggregation customer written notice that the customer's account(s) will be automatically included in the aggregatio…

11.15 PDF: (A) Each natural gas company, each governmental aggregator and each retail natural gas supplier of a governmental aggregator will cooperate to facilitate the proper formation and functioning of governmental aggregations. To assist a certified governmental aggregator's …

11.15 PDF: As used in this chapter:(A) "Billing and collection agent" has the meaning set forth in division (I) of section 4929.01 of the Revised Code.(B) "Ccf" means one hundred cubic feet of natural gas.(C) "Commission" means the public utilities commission of Ohio.(D) "Commodi…

11.15 PDF: (A) The rules in this chapter:(1) Apply to persons offering or providing any competitive retail natural gas service as defined by division (J) of section 4929.01 of the Revised Code.(2) Apply to the services of natural gas companies as necessary to implement the rules …

11.15 PDF: (A) A retail natural gas supplier or governmental aggregator shall not engage in unfair, misleading, deceptive, or unconscionable acts or practices related to, without limitation, the following activities:(1) Marketing, solicitation, or sale of a competitive retail nat…

11.15 PDF: (A) Each retail natural gas supplier and each governmental aggregator shall establish and maintain records and data sufficient to:(1) Verify its compliance with the requirements of any applicable commission rules.(2) Support any investigation of customer complaints.(B)…

11.15 PDF: (A) Each retail natural gas supplier and governmental aggregator that offers competitive retail natural gas service to customers shall provide, in marketing materials that include or accompany a service contract, sufficient information for customers to make informed co…

11.15 PDF: (A) The retail natural gas supplier and governmental aggregator shall coordinate customer enrollment with the incumbent natural gas company in accordance with the procedures set forth in this chapter.(B) A retail natural gas supplier and governmental aggregator needs c…

11.15 PDF: Each retail natural gas supplier or governmental aggregator must establish reasonable and nondiscriminatory creditworthiness standards and may require a deposit or other reasonable demonstration of creditworthiness from a customer as a condition of providing service. I…

11.15 PDF: (A) Customer access(1) Each retail natural gas supplier or governmental aggregator shall ensure customers reasonable access to its service representatives to make inquiries and complaints, discuss charges on customer bills, terminate competitive service, and transact a…

11.15 PDF: (A) A retail natural gas supplier or governmental aggregator (and/or its agent) shall:(1) Not disclose or use a customer's account number or any customer information for any purpose other than for operation, maintenance, assignment, and transfer of a customer's account…

11.15 PDF: (A) A retail natural gas supplier or opt-in governmental aggregator shall arrange for the provision of competitive retail natural gas service by contracting with its customers.(B) A retail natural gas supplier or opt-in governmental aggregator shall maintain copies of …

11.15 PDF: All retail natural gas supplier and opt-in governmental aggregator customer contracts shall include, but not be limited to, the following information, which shall be stated in clear and understandable language:(A) A notification that switching fees may apply to a custo…

11.15 PDF: (A) A retail natural gas supplier or governmental aggregator (and/or its agent) may bill customers directly for competitive retail natural gas services pursuant to this rule. A retail natural gas supplier or governmental aggregator may bill for consolidated services if…

11.15 PDF: (A) If a competitive retail natural gas service supplier offers a residential customer or non-mercantile commercial customer a contract for a fixed introductory rate that converts to a variable rate upon the expiration of the fixed rate, the competitive retail natural …

11.15 PDF: [Comment: For dates of references to a section of either the United States Code or a regulation in the code of federal regulations see rule 4901:1-3-02 of the Administrative Code.]As used within this chapter, these terms denote the following:(A) "Attaching entity" mean…

11.15 PDF: [Comment: For dates of references to a section of either the United States Code (U.S.C.) or a regulation in the code of federal regulations (C.F.R.) see rule 4901:1-3-02 of the Administrative Code.](A) Each citation contained within this chapter that is made to either …

11.15 PDF: [Comment: For dates of references to a section of either the United States Code (U.S.C.) or a regulation of the code of federal regulations (C.F.R.) see rule 4901:1-3-02 of the Administrative Code.](A) Duty to provide access and notifications(1) A public utility will c…

11.15 PDF: [Comment: For dates of references to a section of either the United States Code (U.S.C.) or a regulation in the code of federal regulations (C.F.R.) see rule 4901:1-3-02 of the Administrative Code.](A) Rates, terms, and conditions for nondiscriminatory access to poles,…

11.15 PDF: [Comment: For dates of references to a section of either the United States Code (U.S.C.) or a regulation in the code of federal regulations (C.F.R.) see rule 4901:1-3-02 of the Administrative Code.](A) Any attaching entity may file a complaint against a public utility …

11.15 PDF: (A) All public utilities have the duty to provide nondiscriminatory access to poles, ducts, conduits, and rights-of-way consistent with paragraph (A)(1) of rule 4901:1-3-03 of the Administrative Code. At any time, if parties are unable to reach an agreement on rates, t…

11.15 PDF: (A) In accordance with sections 4905.10 and 4911.18 of the Revised Code, each retail natural gas supplier and governmental aggregator is subject to an annual assessment based upon its intrastate gross receipts or gross earnings (collectively "gross revenue") associated…

11.15 PDF: (A) A governmental aggregator or retail natural gas supplier seeking an order from the public utilities commission of Ohio ordering a natural gas company, with more than fifteen thousand customers in this state, to provide fully open, equal and nondiscriminatory distri…

11.15 PDF: As used in this chapter:(A) "Commission" means the public utilities commission of Ohio.(B) "Natural gas company" means a natural gas company, as defined in section 4905.03 of the Revised Code, that is a public utility as defined in section 4905.02 of the Revised Code a…

11.15 PDF: (A) The rules in this chapter apply to the recovery or modification of recovery of capacity and commodity costs, and costs incidental to those costs, and recovery of decertification costs.(B) The commission may, upon an application or a motion filed by a party, waive a…

11.15 PDF: (A) If a natural gas company seeks to recover, or modify the amount of recovery of, pursuant to section 4929.25 of the Revised Code, capacity and commodity costs, and costs incidental thereto, entered into on behalf of customers that take commodity sales service from o…

11.15 PDF: (A) Pursuant to section 4929.20 of the Revised Code, if a natural gas company seeks to recover, or modify the amount of recovery of incremental costs incurred by the company in connection with the commission's continuation, suspension, rescission, or conditional rescis…

11.15 PDF: (A) All not-for-profit customers that consume, other than for residential use, more than five hundred thousand cubic feet of natural gas per year at a single location within this state, or consume natural gas, other than for residential use, as part of an undertaking h…

11.15 PDF: As used in this chapter:(A) "Commission" means the public utilities commission of Ohio.(B) "Governmental aggregator" has the meaning set forth in division (K)(1) of section 4929.01 of the Revised Code. For purposes of this chapter, "governmental aggregator" specificall…

11.15 PDF: (A) The rules contained in this chapter prescribe procedures for the staff to administer and enforce the rules for the certification of retail natural gas service suppliers and governmental aggregators and the minimum requirements for competitive retail natural gas set…

11.15 PDF: (A) After an inspection, investigation, or complaint, a staff notice of probable noncompliance may be issued. The staff notice of probable noncompliance may be issued with a proposed corrective action and/or a proposed forfeiture.(B) The staff may issue an amended noti…

11.15 PDF: (A) Staff notices of probable noncompliance, proposed corrective actions, proposed forfeitures, and amendments thereto under rule 4901:1-34-03 of the Administrative Code, and investigative reports under rule 4901:1-34-06 of the Administrative Code, shall be served on t…

11.15 PDF: (A) If staff and the natural gas company, retail natural gas supplier, or governmental aggregator reach agreement regarding any of the following, the agreement must be reduced to writing: the violation of a rule within this chapter, and/or Chapter 4901:1-13, 4901:1-27,…

11.15 PDF: (A) The commission may initiate a compliance or other proceeding upon its own initiative, after an incident has occurred, after a complaint is filed pursuant to section 4905.26 of the Revised Code, or after a staff notice of probable noncompliance is served.(B) Unless …

11.15 PDF: (A) All forfeitures and other payments shall be paid by certified check or money order made payable to "Treasurer, State of Ohio," and shall be mailed or delivered to: "Public Utilities Commission of Ohio Fiscal Division, 180 East Broad Street, Columbus, Ohio 43215-379…

11.15 PDF: A natural gas company, retail natural gas supplier, or governmental aggregator that fails to comply with the requirements of Chapter 4929. of the Revised Code, the rules and standards in Chapter 4901:1-13, 4901:1-27, 4901:1-28, 4901:1-29, or 4901:1-34 of the Administra…

11.15 PDF: (A) "Alternative retail rate option" means time-differentiated pricing, dynamic retail pricing, and other alternative retail rate options.(B) "Application" means an application for standard service offer pursuant to this chapter.(C) "Commission" means the public utilit…

11.15 PDF: (A) Pursuant to division (A) of section 4928.141 of the Revised Code, beginning January 1, 2009, each electric utility in this state may provide consumers, on a comparable and nondiscriminatory basis within its certified territory, a standard service offer (SSO) of all…

11.15 PDF: Each electric utility in this state filing an application for a standard service offer (SSO) in the form of an electric security plan (ESP), a market-rate offer (MRO), or both, complies with the requirements set forth in this rule.(A) An application for an ESP or MRO i…

11.15 PDF: (A) Concurrent with the filing of a standard service offer (SSO) application and the filing of any waiver requests, the electric utility shall provide notice of filings to each party in its most recent SSO proceeding.(B) The electric utility shall provide electronic co…

11.15 PDF: Upon filing of a standard service offer application, the commission, legal director, deputy legal director, or attorney examiner will schedule a technical conference. The purpose of the technical conference is to allow interested persons an opportunity to better unders…

11.15 PDF: Upon submission of an appropriate discovery request during a proceeding establishing a standard service offer, an electric utility shall make available to the requesting party every contract or agreement that is between the electric utility or any of its affiliates and…

11.15 PDF: (A) An electric utility proposing a market-rate offer in its standard service offer application, pursuant to section 4928.142 of the Revised Code or an ESP pursuant to section 4928.143 of the Revised Code, shall propose a plan for a competitive bidding process (CBP). A…

11.15 PDF: (A) Each electric utility for which the commission has approved an electric security plan (ESP) which includes automatic adjustments under division (B)(2)(a) of section 4928.143 of the Revised Code shall file for such adjustments in accordance with the provisions of th…