Customer Hub Shuffles Members Under Antitrust Shield
Published Date: 6/13/2025
Notice
Summary
The Customer Experience Hub just updated its team by adding four new members and saying goodbye to three others. These changes help keep their special legal protections in place while they work together on research projects. If you’re part of this group or interested in their work, expect more updates as they keep growing and changing.
Analyzed Economic Effects
1 provisions identified: 1 benefits, 0 costs, 0 mixed.
Antitrust Liability Limit for CX Hub Members
If your organization is a member of the Customer Experience Hub (CX Hub), the Hub filed notifications on April 1, 2025 to extend protections under the National Cooperative Research and Production Act of 1993 that limit antitrust plaintiffs to recovering actual damages in specified circumstances. The filing adds four parties (Ammonoosuc Community Health Services, Inc.; Merative US LP; Polished Technologies LLC; Washington State University Health Sciences) and shows three withdrawals (Ruth Health; Spring Discovery, Inc.; The Innovation Foundation at Oklahoma State University, Inc.). Membership remains open and the CX Hub said it will file additional notifications when membership changes.
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