2026-19026NoticeWallet

More Focus Groups? USCIS Craves Your Qualitative Vibes

Published Date: 9/17/2026

Notice

Summary

The Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS) will be submitting the following information collection request to the Office of Management and Budget (OMB) for review and clearance in accordance with the Paperwork Reduction Act of 1995. The purpose of this notice is to allow an additional 30 days for public comments.

Analyzed Economic Effects

3 provisions identified: 1 benefits, 2 costs, 0 mixed.

Estimated Respondent Time Burden

USCIS estimates this collection will ask up to 25,000 people or organizations to provide qualitative feedback, with each response taking about 1.5 hours. The total estimated annual time burden is 37,500 hours, and there is no monetary cost to participate (the estimated total annual cost burden is $0).

Public Posting and Privacy Risk

Comments submitted through the Federal eRulemaking Portal (regulations.gov) will be posted publicly, without change, and will include any personal information you provide. DHS may withhold some information from public view if it determines the information impacts privacy or is offensive.

Feedback Used To Improve USCIS Services

USCIS says it will use qualitative feedback from focus groups to improve program management and the customer experience, including identifying issues with service and areas for better communication or training. This collection is intended to provide insights into customer perceptions, experiences, and expectations to help improve service delivery.

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Key Dates

Published Date
Comments Due
9/17/2026
10/19/2026

Department and Agencies

Department
Independent Agency
Agency
Homeland Security Department
U.S. Citizenship and Immigration Services
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