GeorgiaHB 4232025-2026 Regular SessionHouseWALLET

Emergency telephone number 9-1-1 system; Next Generation 9-1-1 systems and services; provide

Sponsored By: Clint Crowe (Republican), Sandy Donatucci (Republican), Scott Hilton (Republican), Matt Reeves (Republican), Deborah Silcox (Republican), Will Wade (Republican)

Became Law

Public Safety and Homeland SecurityPublic SafetyGeneral Bill

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Bill Overview

Analyzed Economic Effects

9 provisions identified: 8 benefits, 0 costs, 1 mixed.

Grants and bulk buying for 9-1-1 centers

The Authority can set up cooperative contracts so PSAPs buy call-handling, CAD, data tools, and recorders together. It applies for state and federal grants and helps local agencies prepare grant applications. These steps can lower costs and speed upgrades that improve 9-1-1 service.

Next Generation 9-1-1 standards and definitions

The law sets clear, statewide tech standards for Next Generation 9-1-1. It defines the state ESInet, core NG services, and the GIS data maps used to route calls. 9-1-1 centers accept voice, text, pictures, and other data. It aligns the NG9-1-1 definition across state law so everyone uses the same rules. These steps make systems work together and improve reliability.

State approval and coordination for 9-1-1 buildouts

The law updates statewide planning rules so all public safety agencies are included. The Authority coordinates with the Public Service Commission, which urges phone companies to make needed upgrades. Beginning July 1, 2025, local 9-1-1 plans must get written confirmation from the Authority that they meet state guidelines before starting or expanding wireless E9-1-1 or NG9-1-1. The Authority cannot deny a plan that follows the guidelines.

State builds and secures Next Generation 9-1-1

The Georgia Emergency Communications Authority manages deployment of the state ESInet and NG core services. It runs a network management center with cybersecurity experts. It monitors network performance and uses real call data to fix problems. It promotes interoperability with the nationwide public safety broadband network and coordinates with neighbors and tribes so 9-1-1 works across borders.

Stronger standards, training, and oversight for 9-1-1

The Authority sets and enforces technology standards for a statewide NG9-1-1 system. It recommends minimum PSAP operating standards and develops training guidance for telecommunicators and PSAP leaders. It collects PSAP performance data and looks for ways to improve service, including consolidation where helpful. The Authority plans statewide NG9-1-1 deployment, runs public outreach and education, works with rural and urban centers, and issues short- and long-term recommendations.

Telecommunicators can give medical instructions

The law defines emergency medical dispatch. Trained 9-1-1 telecommunicators may provide priority dispatching and give first‑aid instructions before help arrives. This can speed care during medical emergencies.

Review of 9-1-1 phone fees

The Authority reviews how 9-1-1 fees are assessed and collected in Georgia. The review does not change fee amounts now. It can lead to recommendations that may change the surcharges on phone bills later.

Help for callers with communication challenges

If a 9-1-1 center asks, the Authority helps set up Logan’s List. Logan’s List stores voluntary information about people who have trouble communicating. This helps call takers and responders tailor help during emergencies.

More expertise guiding Georgia’s 9-1-1 authority

The board adds the Georgia Technology Authority director and two Governor‑appointed experts in cybersecurity and GIS data. The GEMA/HS director appoints the Authority’s executive director, who serves as the state 9-1-1 administrator and can hire staff with approval. This improves leadership and technical oversight for 9-1-1.

Sponsors & Cosponsors

Cosponsors

John Albers
Republican • Senate

Roll Call Votes

All Roll Calls

Yes: 216 • No: 0

Senate vote • 3/20/2025

PASSAGE

Yes: 53 • No: 0

House vote • 2/28/2025