VirginiaSB4932026 Regular SessionSenateWALLET

Consumer protection; automatic renewal or continuous service offers, disclosure and cancellation.

Sponsored By: Stella G. Pekarsky (Democratic)

Signed by Governor

Summary

Consumer protection; automatic renewal or continuous service offers; disclosure and cancellation. Amends certain definitions related to automatic renewal or continuous service offers, including the definition of "clear and conspicuous" as it relates to seller disclosures and requirements to provide a simple cancellation mechanism. The bill replaces the term "supplier" in current provisions with "seller" and provides a definition for such term. The bill requires sellers to provide a cancellation mechanism that is at least as easy to use as the mechanism used to initiate the automatic renewal or continuous service offer, and includes additional requirements for providing such cancellation mechanism. Under the bill, certain businesses are no longer exempt from disclosure and cancellation requirements for automatic renewal or continuous service offers, and a violation of the provision constitutes a prohibited practice under the Virginia Consumer Protection Act. This bill is identical to HB 1022.

Personalized for You

How does this bill affect your finances?

Personalize government policy and PRIA will tell you what this bill means for your household, plus every other piece of legislation we track. PRIA reads each provision against your financial profile to show you exactly what matters to your wallet.

Bill Overview

Analyzed Economic Effects

6 provisions identified: 6 benefits, 0 costs, 0 mixed.

Broader coverage and stronger renewal enforcement

The renewal rules cover paid subscriptions or purchase agreements that automatically renew for a new term longer than one month. They also cover ongoing services that continue until canceled, including sellers that offer, market, sell, or charge for them. Alarm companies covered by the former exemption must now follow these rules for covered offers. Violations are enforceable under the Virginia Consumer Protection Act. Suppliers can no longer avoid civil penalties or damages through the removed good-faith compliance protection, but consumer payments are not guaranteed.

Advance warnings before subscription charges change

Before changing important terms you accepted, sellers must provide a clear notice you can keep, explaining changes and cancellation steps. For free trials longer than 30 days, sellers must notify you about canceling before the trial ends and payment begins. That notice must come within the 30 days before the trial ends. Offers that automatically renew after more than 30 days and extend for more than 12 months require another advance notice. Sellers must send it 30–60 days before the cancellation deadline or the current contract term ends. It must state that renewal happens unless canceled, give the cancellation deadline and instructions, and include the offer terms.

Clear subscription terms before you pay

Sellers must clearly show renewal or ongoing-service terms near the consent request before you become obligated. They must get your clear consent before charging your card or a third-party account. Renewal disclosures must explain ongoing charges, known charge changes, renewal length, minimum purchases, and that service continues until canceled. They must also explain the cancellation policy, how to find the cancellation method, and deadlines to stop charges. Required messages must be easy to see, hear, and understand, including for audiences the seller targets. Website and app disclosures must be unavoidable, use languages consumers are reasonably expected to use, and not be contradicted or weakened. Sellers must give you terms and cancellation instructions you can keep, including how to cancel free trials before payment begins.

Easier cancellation and fewer unwanted obligations

Sellers must offer timely, affordable cancellation that is easy to find and at least as easy as signing up. Cancellation must be available through each signup method, with special rules for in-person offers. In-person offers and print-publication offers started in person, by pamphlet, or by mail must allow online or phone cancellation. Sellers cannot require a live or virtual agent unless they offer signup only through such an agent. Phone cancellations must be completed promptly during normal business hours, without a cancellation-call charge. Goods sent without your clear consent under a covered renewal or ongoing-service agreement are gifts. You can keep, use, or dispose of them without paying or shipping them back.

Shoppers get total prices before buying

Before you agree to buy a good or ongoing service, the seller must disclose the total cost. That price must include all required fees and charges.

Small businesses gain subscription protections

Small businesses receive renewal and ongoing-service protections when seeking or buying goods, services, money, or credit for business purposes. Violations involving these offers are prohibited practices under the Virginia Consumer Protection Act.

Sponsors & Cosponsors

Sponsor

  • Stella G. Pekarsky

    Democratic • Senate

Cosponsors

There are no cosponsors for this bill.

Roll Call Votes

All Roll Calls

Yes: 379 • No: 40

House vote • 3/14/2026

Conference report agreed to by House

Yes: 95 • No: 0

Senate vote • 3/13/2026

Conference report agreed to by Senate

Yes: 39 • No: 0

Senate vote • 3/3/2026

Senate acceded to request Block Vote

Yes: 40 • No: 0

Senate vote • 2/26/2026

House substitute rejected by Senate

Yes: 0 • No: 40

House vote • 2/24/2026

Passed House with substitute Block Vote

Yes: 98 • No: 0

House vote • 2/19/2026

Reported from Labor and Commerce with substitute

Yes: 20 • No: 0

Senate vote • 2/4/2026

Read third time and passed Senate

Yes: 40 • No: 0

Senate vote • 2/3/2026

Reading of amendments waived (Voice Vote)

Yes: 0 • No: 0

Senate vote • 2/3/2026

Senator Pekarsky Amendments #4-7 agreed to

Yes: 0 • No: 0

Senate vote • 2/3/2026

General Laws and Technology Amendment rejected

Yes: 0 • No: 0

Senate vote • 1/30/2026

Constitutional reading dispensed Block Vote (on 1st reading)

Yes: 38 • No: 0

Senate vote • 1/30/2026

Passed by for the day Block Vote (Voice Vote)

Yes: 0 • No: 0

Senate vote • 1/28/2026

Reported from General Laws and Technology with amendments

Yes: 9 • No: 0 • Other: 6

Actions Timeline

  1. Acts of Assembly Chapter text (CHAP0932)

    4/13/2026Governor
  2. Approved by Governor-Chapter 932 (effective 7/1/2026)

    4/13/2026Governor
  3. Fiscal Impact Statement from Department of Planning and Budget (SB493)

    4/3/2026Senate
  4. Governor's Action Deadline 11:59 p.m., April 13, 2026

    3/31/2026Governor
  5. Enrolled Bill communicated to Governor on March 31, 2026

    3/31/2026Senate
  6. Signed by Speaker

    3/31/2026House
  7. Bill text as passed Senate and House (SB493ER)

    3/30/2026Senate
  8. Enrolled

    3/30/2026Senate
  9. Signed by President

    3/30/2026Senate
  10. Conference report agreed to by House (95-Y 0-N 0-A)

    3/14/2026House
  11. Conference Report released

    3/13/2026
  12. Conference report agreed to by Senate (39-Y 0-N 0-A)

    3/13/2026Senate
  13. Substitute bill reprinted 26109455D

    3/13/2026Senate
  14. Conference Report released

    3/13/2026
  15. House Conferees: Reaser, Feggans, McLaughlin

    3/5/2026House
  16. Conferees appointed by House

    3/5/2026House
  17. Senate acceded to request Block Vote (40-Y 0-N 0-A)

    3/3/2026Senate
  18. Senate Conferees: Pekarsky, Williams Graves, Jordan

    3/3/2026Senate
  19. Conferees appointed by Senate

    3/3/2026Senate
  20. House requested conference committee

    2/27/2026House
  21. House insisted on substitute

    2/27/2026House
  22. House substitute rejected by Senate (0-Y 40-N 0-A)

    2/26/2026Senate
  23. Passed House with substitute Block Vote (98-Y 0-N 0-A)

    2/24/2026House
  24. Engrossed by House - committee substitute

    2/24/2026House
  25. committee substitute agreed to

    2/24/2026House

Bill Text

Related Bills

Back to State Legislation