LouisianaHB 4372025 Regular SessionHouseWALLET

INSURANCE CLAIMS: Provides settlement practices for claims relative to property and rentals of motor vehicles

Sponsored By: Michael "Gabe" Firment (Republican)

Became Law

Insurance

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Bill Overview

Analyzed Economic Effects

5 provisions identified: 3 benefits, 1 costs, 1 mixed.

Drivers can establish higher totaled-car values

These valuation rules cover totaled vehicles claimed under your own policy when it allows cash payment or comparable-vehicle replacement. When the insurer chooses cash based on buying a comparable vehicle, valuation uses a generally recognized used-vehicle industry source. Sources include electronic databases and public guidebooks available to claimants. If two independent appraisals establish a higher local market value, the insurer must use that value. The appraisals must account for factors such as the vehicle's condition before the loss.

Rental coverage deadlines protect insured drivers

If your policy entitles you to a rental vehicle, your insurer must provide it within three business days of your written request. A reasonable penalty applies when the failure is arbitrary, capricious, or without probable cause. The penalty can be up to 50% of reasonable expenses or $2,500, whichever is greater. Expenses include rental charges or compensation for lost use during the period rental coverage was not approved. The rule does not apply during a coverage investigation under a Reservation of Rights.

Transportation payments when vehicle claims stall

This rule covers claims against another party's insurer for damage to your personal vehicle. If insurer inaction directly leaves you without the vehicle for more than five business days, the responsible insurer must pay reasonable alternative transportation costs. Payment covers the entire loss-of-use period, to the extent the insurer is legally responsible. A penalty applies only when nonpayment continues 30 days after adequate written proof and demand and is arbitrary, capricious, or without probable cause. The reasonable penalty can be up to 10% of expenses or $2,500, whichever is greater, plus reasonable attorney fees.

Deductible proof can delay replacement payments

For property policies with replacement-cost coverage, insurers may withhold recoverable depreciation—the replacement-cost holdback—until they receive reasonable proof of deductible payment. Proof can include a canceled check, money-order receipt, or credit-card statement. A signed installment or financing agreement requiring full deductible payment over time also counts. This rule does not apply to surety bonds.

Claim forms gain deadlines and requirements

Insurers requiring proof-of-loss forms before payment must first obtain approval from Louisiana's insurance commissioner. Forms must follow and stay within the statutory model, though their appearance can differ. Insurers must provide the form within 10 business days after receiving a claim and keep it accessible online. They must report whether a submission is complete within 10 business days after receiving it. Receipt of a completed statement is the sole basis for satisfactory proof of loss under the specified claims-payment laws. The model requests policy, claimant, loss, ownership, mortgage, repair-cost, and other-coverage information, plus a signed certification. It preserves claimant rights and references the department's catastrophe claims guide. Policies governed by R.S. 22:1811, R.S. 22:1821, and Title 23, Chapter 10 are excluded; the commissioner can adopt implementation and enforcement rules.

Sponsors & Cosponsors

Sponsor

  • Michael "Gabe" Firment

    Republican • House

Cosponsors

  • Beth Anne Billings

    Republican • House

  • Charles Owen

    Republican • House

  • Jack McFarland

    Republican • House

  • Jason Brian DeWitt

    Republican • House

  • Julie Emerson

    Affiliation unavailable

  • Kim Carver

    Republican • House

  • Mike Johnson

    Republican • House

  • Peter F. Egan Sr.

    Republican • House

  • Phillip DeVillier

    Republican • House

  • R. Dewith Carrier

    Republican • House

  • Rhonda Gaye Butler

    Republican • House

  • Roger William Wilder III

    Republican • House

  • Stephanie H. Berault

    Republican • House

  • Vincent E. Cox III

    Republican • House

Roll Call Votes

All Roll Calls

Yes: 181 • No: 66

House vote • 6/8/2025

Read by title, roll called, yeas 72, nays 26, Senate amendments concurred in.

Yes: 72 • No: 26

Senate vote • 6/3/2025

Senate floor amendments read and adopted. Read by title, passed by a vote of 28 yeas and 8 nays, and ordered returned to the House. Motion to reconsider tabled.

Yes: 28 • No: 8

House vote • 4/30/2025

Read third time by title, roll called on final passage, yeas 71, nays 27. Finally passed, title adopted, ordered to the Senate.

Yes: 71 • No: 27

House vote • 4/23/2025

Reported favorably

Yes: 10 • No: 5

Actions Timeline

  1. Enrolled and signed by the Speaker of the House.

    6/9/2025House
  2. Signed by the President of the Senate.

    6/9/2025Senate
  3. Sent to the Governor for executive approval.

    6/9/2025House
  4. Read by title, roll called, yeas 72, nays 26, Senate amendments concurred in.

    6/8/2025House
  5. Received from the Senate with amendments.

    6/4/2025House
  6. Scheduled for concurrence on 06/08/2025.

    6/4/2025House
  7. Rules suspended. Called from the Calendar.

    6/3/2025Senate
  8. Senate floor amendments read and adopted. Read by title, passed by a vote of 28 yeas and 8 nays, and ordered returned to the House. Motion to reconsider tabled.

    6/3/2025Senate
  9. Read by title and returned to the Calendar, subject to call.

    5/28/2025Senate
  10. Reported without Legislative Bureau amendments. Read by title and passed to third reading and final passage.

    5/20/2025Senate
  11. Read by title and referred to the Legislative Bureau.

    5/19/2025Senate
  12. Reported favorably.

    5/14/2025Senate
  13. Read second time by title and referred to the Committee on Insurance.

    5/5/2025Senate
  14. Read third time by title, roll called on final passage, yeas 71, nays 27. Finally passed, title adopted, ordered to the Senate.

    4/30/2025House
  15. Received in the Senate. Rules suspended. Read first time by title and placed on the Calendar for a second reading.

    4/30/2025Senate
  16. Scheduled for floor debate on 04/30/2025.

    4/28/2025House
  17. Read by title, ordered engrossed, passed to 3rd reading.

    4/24/2025House
  18. Reported favorably (10-5).

    4/23/2025House
  19. Read by title, under the rules, referred to the Committee on Insurance.

    4/14/2025House
  20. Prefiled.

    4/4/2025House
  21. Under the rules, provisionally referred to the Committee on Insurance.

    4/4/2025House
  22. Becomes Act No. 500 without the Governor's signature.

    7/1/2024House
  23. Effective date: 08/01/2025.

    7/1/2024House

Bill Text

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